General Manager – New Boutique Hotel Opening Be at the heart of something new, vibrant, and truly unique. JMK Group is thrilled to be launching an exciting new boutique hotel in Kensington — and we’re looking for a visionary General Manager to lead the way. This is a unique opportunity to join a new opening and shape a property with style and standout F&B concepts. If you're passionate about personalised guest experiences, creative hospitality, and building high-performing teams, we want to hear from you. About the Role This is an extraordinary opportunity to shape a hotel from the ground up. As General Manager, you’ll oversee all aspects of the pre-opening phase and ongoing operations—building the team, setting the standard, and leading with energy, excellence, and a guest-first mindset. You will drive performance across rooms and F&B, lead a small but highly engaged team, and create a culture that reflects the boutique spirit: authentic, creative, and memorable. Key Responsibilities •Lead the pre-opening phase: systems, hiring, processes, and service philosophy •Oversee day-to-day operations across rooms, guest services, and F&B •Curate and drive a distinctive guest experience from check-in to check-out •Deliver a unique food & drink offering •Manage budgets, forecasting, and financial performance •Develop and implement sales, marketing, and community engagement strategies •Recruit, train, and nurture a passionate, high-performing team •Ensure full compliance with health & safety, licensing, and regulatory standards What You Bring •Proven success as a General Manager or senior leader in boutique hotels •Experience in hotel pre-openings or new concept launches is highly desirable •Deep knowledge of hotel operations, including F&B management •Strong financial acumen—budgeting, forecasting, revenue generation •Excellent leadership and communication skills, with a hands-on approach •A passion for delivering exceptional, personalised guest service •Familiarity with PMS, POS, and back-office systems •Degree in Hospitality or relevant field preferred Why Join JMK Group? Join a growing hospitality company with an entrepreneurial spirit, where you can make your mark on a brand-new product and lead something extraordinary from day one.