Who is my client?
A reputable Microsoft Dynamics solution provider, with an experienced, autonomous team and established CRM customer base. The company holds a phenomenal reputation for customer satisfaction/ service efficiency, and they are one of the recognised partner's of choice in their specific field.
What does my client need?
My client requires a skilled Dynamics 365 CE/ Power Platform Solution Architect, with a proven track record in D365/ PP digital transformation delivery. Successful candidates will hold a high level of functional knowledge of the Dynamics 365/ Power Platform product suite, and have experience in the full design and architecture of Dynamics 365 solutions; across a variety of sectors.
Alongside a proven skill set in D365 CE architecture, my client requires a candidate who can offer omni-channel project experience; utilising the Customer Service module and preferably Contact Centre functionality.
Whats on offer?
* A competitive starting base salary up to £110k (flexible, experience dependant)
* Lucrative company bonus scheme
* Comprehensive company benefits package including pension, private healthcare & life insurance schemes
* Continuous certified training/ professional development openings
* Strong pipeline of innovative projects for 2025 and beyond
Responsibilities of the role
* Design and architect Microsoft Dynamics 365 CE/ PP solutions to best satisfy a customer’s requirements within the constraints and best practice guidelines.
* Take a key role within the Microsoft practice as Solution Architect; promoting functional best practice in delivery
* Work closely with a senior team to build strategy/ direction to ensure successful and complete growth of the practice
* Work across multiple projects at any one time as well as providing support to the wider team when required, including pre-sales discovery work
Skill set
* Proven experience working in a senior consulting and lead capacity with Dynamics 365 CE/ Power Platform
* Strong functional solution knowledge of Dynamics 365 Customer Engagement/ CRM
* Omnichannel/ Customer Service project experience - preferably including D365 Contact Centre
* Technical competency/ knowledge including C#, Javascript, Visual Studio, Team Foundation Server, and experience across CI/CD
* Full Power Platform programme delivery experience (inc. Power Automate, Power Apps, Power Pages)
* Competency across the wider Microsoft technology stack utilising Azure DevOps, Dataverse, SharePoint
* Agile delivery methodology experience
* Confident management ability, proven experience in team leadership/ management
Location
The role is home based with the expectation of occasional travel to customer site - project phase dependant.
Interview slots available - if you are interested, please get in touch ASAP.