Crematorium Officer
Bournemouth, Dorset
Monday to Friday - 37 hours per week
£13.69 per hour
Long Term Work
Weekly Paid
We are working on behalf of BCP Council and are looking for a Crematorium Officer to join their team.
Job Purpose:
To provide respectful, professional, and compassionate support in the delivery of cremation and burial services across Bournemouth and Poole Crematoria. The Crematorium Officer plays a vital role in ensuring services run smoothly, maintaining high standards of care and dignity for the deceased and their families.
Key Responsibilities:
Service Coordination:
* Welcome mourners and officiants to funeral services, ensuring a calm and respectful environment.
* Identify and verify coffins prior to cremation in accordance with legal and procedural requirements.
* Oversee the smooth running of services within the chapels, ensuring all elements are delivered with dignity and professionalism.
* Assist in conveying deceased from Poole to Bournemouth Crematoria, able to lift coffins with and without use of trolley.
Music and Media Operations:
* Operate the Obitus system to manage music, visual tributes, and webcasts for funeral services.
* Liaise with funeral directors and families to ensure correct media is prepared and played during services.
Cremated Remains:
* Carry out the scattering of cremated remains in designated areas, maintaining sensitivity and respect whilst ensuring accuracy and excellent record keeping.
* Assist with the preparation and handling of cremated remains for collection or memorialisation.
Facilities and Maintenance:
* Perform general cleaning duties within the chapels and public areas to maintain a high standard of cleanliness and presentation.
* Report any maintenance issues or hazards to the appropriate team.
Compliance and Record Keeping:
* Ensure all activities comply with relevant legislation, including the Cremation Regulations 2008, Health & Safety standards & GDPR.
* Maintain accurate records of services, cremations, and scatterings.
Person Specification:
Essential:
* Excellent interpersonal and communication skills.
* Ability to work with sensitivity and discretion in emotionally challenging environments.
* Comfortable with technology, including media systems like Obitus.
* Reliable, punctual, and able to work independently or as part of a team.
* Physically able to carry out cleaning and manual handling tasks.
* Able to support bereaved from multi-faith backgrounds.
Desirable:
* Previous experience in bereavement services, funeral care, or similar roles.
* Knowledge of cremation and burial procedures.
* Basic understanding of relevant legislation and regulations.
Additional Information:
* Uniform and training will be provided.
* The role may require occasional weekend or evening work.
* A DBS check may be required due to the nature of the role.
For more information please contact Nick or Ryan at our Poole branch