The Company Protean Software Ltd has been delivering feature-rich, proven software to the Field Service Management industry for over 20 years. We are market-leaders with a presence in over 50 different industry sectors, throughout the UK, Ireland & the USA. Every day, thousands of users rely on our software to get their job done. All of our software is developed inhouse in the UK and in our Poland Development Centre. We have been a Microsoft Gold ISV Partner for many years, and also partner with other industry leaders such as Sage. The Role We are looking for a Data and Reporting Specialist to join our experienced Professional Services team based in Coventry to work on migrating new customer data and creating bespoke reporting and information solutions to ensure a smooth transition to the next generation of our market-leading Field Service Management software. You will be working closely with colleagues in the Professional Services team to ensure customer data and reporting requirements are met. You will be responsible for ensuring that all data and reporting work meets agreed specifications and is delivered to the highest quality within project deadlines and budget. As a Data and Reporting Specialist you will need to have a high level of skill as well as an ability to work effectively in a team and communicate clearly with both colleagues and customers. We are seeking someone with a keen eye for detail who is passionate about quality. You will be involved in all aspects of customer data and reporting, including but not limited to: scoping customer data migration and reporting requirements, data migration from customers legacy systems and other multiple sources, writing reports to customer specifications, estimating customer requirements and writing statement of works, data investigation, assisting other members of the Professional Services and Support teams with queries. Our successful candidate will be a self-starter with a sharp eye for detail who prides themselves on accuracy. We need someone who can juggle multiple ongoing projects simultaneously and deal with an ever-changing list of priorities. Problem solving skills and the ability to find innovative solutions are a must. Other companies will say they have a busy working environment…at Protean Software, we really mean it… Our performance related pay structure will reward the excellence you display in your work. Required Skills Knowledge of relational database design Experience of data migration from legacy systems Transact SQL Use of SQL Management studio to write views and stored procedures MI Report writing and query design Experience of requirements analysis and scoping Familiar with creation and operation of business Dashboards ideally using Power BI Ability to write comprehensive customer facing business documents MS Access to an advanced standard Analysis and problem solving Ability to manage and prioritise workloads to meet project deadlines and budgets Strong communication skills and ability to converse with both colleagues and customer representatives Beneficial Skills VBA Microsoft Power BI Dev Express We Offer • Competitive salary • Performance bonus scheme • Company Pension • 25 days’ annual leave, rising to 28 over 4 years • Healthcare scheme, subsidised gym • Flexible working policy • Informal dress code • Buy and sell holidays Closing 10th July 2023