An opportunity has arisen to join the friendly, busy MSK physiotherapy outpatient service, at St Austell Community Hospital, as a member of Admin and Clerical team.
We pride ourselves on delivering high quality care and are committed to living our values in all our work:
C ompassions, H appiness, O wnership, I ntegrity, C onnection and E quity.
We are a team of MSK physiotherapists who accept and manage referrals from consultants, GPs, other healthcare professionals and self referral. The main role is to provide patient facing reception and administrative cover to a busy outpatient physiotherapy department.
This job is currently only open to people who already work for the NHS in Cornwall or the Isles of Scilly. We are committed to supporting our dedicated staff, so only current employees of the following organisations can apply:
Cornwall Foundation Trust
Royal Cornwall Hospitals NHS Trust
Cornwall and Isles of Scilly Integrated Care Board
If you do not currently work for one of these NHS organisations, your application will not be considered at this time.
The role involves organising clinics, letter writing, making and receiving telephone calls to organise appointments, ordering, data entry and managing our electronic booking and patient notes system RIO.
You will need to be computer literate. You will be required to work using your own initiative within a busy team, with the ability to organise and prioritise work efficiently. You must be able to communicate well and have an adaptable and flexible attitude to your work.
Although, this post will be mainly based in St Austell physio OPD, there maybe an occasional requirement to cover Newquay and Bodmin physio OPD as our admin team work across both departments covering the Restormel team and North Cornwall.
We're an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people's physical and mental health. We also provide specialist support to people with dementia or a learning disability.
We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.
Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.
We work in people's homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.
Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increases the numbers of people who use our services.
To view a detailed job description and person specification including the main responsibilities of this role please see 'supporting documents'.