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Client:
FAIRMONT
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Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
304f748d0287
Job Views:
37
Posted:
17.06.2025
Expiry Date:
01.08.2025
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Job Description:
Job Description
An exciting opportunity for an Events Operations Manager has arisen at Fairmont St Andrews! We are looking for someone to be responsible for all services related to banquet operations and work alongside their hardworking team.
A little more about what you will be doing:
Reporting to the Director of Food & Beverage, responsibilities and essential job functions include but are not limited to the following:
* Consistently offer professional, friendly and engaging service
* Follow departmental policies, procedures and service standards
* Ensure all functions maintain a first class and positive visual impact; including ambiance, décor and service delivery
* Coach and train the team in all aspects of the department
* Follow the annual budget and administer it in a fiscally responsible manner
* Ensure all financial reporting is maintained and accurate billing for each banquet meeting is recorded
* Respond to guest concerns and react quickly and professionally
* Assume responsibility for all banquet facilities, including cleanliness, repair and maintenance, reporting any deficiencies as required
* Attend pre-conference meetings with clients to confirm all relevant details are communicated
* Liaise with the Event Planning Team to ensure that a common vision in direction is further developed, shared, and maintained
* Balance operational, administrative and Colleague needs
* Conduct regularly scheduled departmental meetings
* Other duties as assigned
Qualifications
* Two Years Previous leadership experience in banquet operations or multi-unit food and beverage required
* Excellent communication and organisational skills
* Highly responsible & reliable
* Proven ability to build a strong and diverse team
* Ability to focus attention on guest needs, remaining calm and courteous at all times
* Eligible to work in the UK
Additional Information
What is in it for you:
* Staff shuttle service to/from St Andrews
* Complimentary staff canteen
* 50% off dining in our Food and Beverage outlets
* Employee rates for Spa treatments and green fees
* Access to gym and pool services
* Growth opportunities
* On-the-job training
* Regular social events
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