Overview
Security Officer - Festival Place Shopping Centre
Pay rate: £13.47 per hour (Salaried £29,603.14 PA). Hours: Full time - 42 hours on average per week. Shifts: Provided one month in advance; mix of day and night shifts. Shift times: 0700-1900 and 1900-0700 with paid breaks.
Mitie is looking for security officers who can deliver outstanding customer service while creating a safe shopping environment free from crime and the fear of crime for customers and colleagues. Working in a shopping centre environment, no two days are the same.
Main Duties
* To deliver industry-leading customer service
* To deter violence, public order or antisocial behaviour offences
* To conduct patrols of the shopping centre
* Liaise between CCTV Operators and the Duty Management Team to support the reduction of crime and stock loss for retailers
* Liaise with store management teams and carry out regular "Buddy" Store visits to assist with crime prevention advice, identification of offenders and crime reporting
* Work in collaboration with the Police and crime partnerships to foster good working relationships to support crime reduction in the Town Centre
* To wear Body Worn CCTV to support crime reduction and increase colleague and customer safety
* To highlight and address any health & safety concerns
* Testing of live safety systems as required
* Attending fire alarm activations and assisting evacuations in accordance with the Centre’s emergency plans
Benefits To Working With Mitie Include
* Access to Mitie's employee benefits including financial services, retail discounts, reward schemes and online GP services
* Access to MY FP App offering local discounts to Festival Place employees
* SIA re-licensing programme
* Comprehensive induction and training programme
* Apprenticeship schemes
* Progression and development opportunities
* Free uniform supplied
* Contracted hours
* Annual leave entitlement
* Pension and life insurance schemes
We offer a virtual GP service, financial wellbeing support through Salary Finance, flexible lifestyle benefits through Choices, high street discounts via MiDeals, cycle-to-work scheme, and life cover up to four times salary. We also provide enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan. Mitie Stars recognition prizes include monthly cash prizes and a potential £10,000 top prize at year end.
Our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition and need us to make reasonable adjustments during recruitment, please contact us with details of the required adjustments.
Since 1987, Mitie’s 76,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, serving a range of clients in banking, government, hospitals, and schools.
Join our Mitie team. Together our diversity makes us stronger.
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