Contract Administrator – Facilities Division
Location: Pelham Street, Wolverhampton
Hours: 38 hours per week
Salary: Circa £25,000 (negotiable depending on experience)
We are currently recruiting on behalf of our client for a Contract Administrator to join their busy and growing Facilities Division, based at their office in Wolverhampton.
This is a key role that combines administrative support with client coordination, ideally suited to someone with experience in the Mechanical & Electrical (M&E) or facilities management industry. You'll be responsible for ensuring the smooth running of service contracts, supporting both internal teams and external clients.
Key Responsibilities:
* Uploading documentation and data to client portals
* Answering incoming calls and handling customer queries professionally
* Raising and managing jobs using internal software (Vixen)
* Preparing and managing reports using Microsoft Excel and Word
* Acting as the main administrative contact for assigned contracts
* Liaising directly with clients to coordinate service schedules, updates, and issue resolution
* Supporting contract compliance, record-keeping, and general office administration
Requirements:
* Experience in an administrative role, ideally within M&E or facilities management
* Confident using Microsoft Office applications (Word and Excel)
* Strong organisational and time management skills
* Clear and professional communication skills, both written and verbal
* Experience using Vixen or similar job management software is desirable but not essential
This is a fantastic opportunity to take ownership of a varied role within a supportive team and growing business