NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non‑clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.
The Role
To provide a comprehensive typing service to Urology South department. Working in the busy service you will join a team of staff dedicated to providing a high standard of patient care. Although working as part of the team is essential, you will also need to work using your own initiative and on occasion without supervision. This role is interesting and challenging as much of the work is urgent and timely completion of work plays an important part in the patient’s pathway ensuring that other health care professionals are fully aware of the patient’s treatment and condition.
The role is largely audio typing using a digital dictation system and experience of working as a medical audio typist is desirable.
Duration, Location, and Working Pattern
* Location based in Gartnavel General Hospital
* Fixed‑term Contract for 6 months
* Full‑time position (37 hours per week)
* Shift pattern: 0730‑1530, 0800‑1600 or 0900‑1700
Key Responsibilities
* Transcription of dictation received from outpatient clinics, letters, medical and reports for external agencies (e.g. Department for Work and Pensions), discharge summaries.
* Data entry onto clinical systems to support patient follow‑up requirements.
* Filing of clinic letters and results in the appropriate section of patient’s case records / filing clinic letter via Winscribe into Clinical Portal (for EPR).
* Uplifting of tapes and case records from outpatient clinics where required.
* Updating computer tracer module of case records taken to wards or other departments by medical staff and extracting patient information from the PMS.
* Distribution of case records to appropriate location.
* Identifying/photocopying a range of results, x‑rays, biochemistry and other results as directed by medical staff. Faxing.
Knowledge, training, qualifications and/or experience required to do the job
Essential
* Excellent organisational & communication skills
* Advanced keyboard skills and accurate transcription speeds
* Proficient use of computer systems
* Ability to work independently or as part of a team
* Be able to prioritise own workload
Desirable
* SVQ Business & Administration at SCQF Level 5
* NC Administration
* Medical terminology
What We Offer
We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.
* A minimum of 27 days annual leave, increasing with length of service, plus public holidays
* Membership of the NHS Pension Scheme, including life insurance benefits
* Salary Sacrifice Car Benefit Scheme
* Development opportunities including study bursaries, e‑learning and classroom‑based courses
* Enhanced pay for working public holidays
* NHS discounts on a wide range of goods and services
* Confidential employee support and assistance, including counselling and psychological therapies
Contact
For an informal discussion, please contact: Jodie McAuley, Admin Manager (ENT Citywide/Urology South) 0141 451 5951
Additional Information
From 1 April 2026, the Agenda for Change full‑time working week will reduce from 37 hours to 36 hours. Part‑time working hours will be reduced on a pro‑rata basis. A corresponding increase in the hourly rate will apply, ensuring that overall pay remains unchanged.
NHS Greater Glasgow and Clyde recognises the importance of work‑life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full‑time hours can be accommodated, and where the tenure is listed as various, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.
NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.
By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.
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