Admin and Social Media Assistant
We are seeking a highly organised and motivated Admin and Social Media Assistant to join our growing team. This is an excellent opportunity for an individual looking to gain practical experience in a dynamic, fast-paced environment and contribute to the smooth running of a busy wholesale business.
Working closely with the Head of Digital & Operations and the Social Media Manager, you will play a vital role in supporting the day-to-day operations across multiple areas, including social media, order management, customer service and stock control.
Key Responsibilities
* Manage and fulfil wholesale orders accurately and efficiently
* Respond to customer enquiries with professionalism and care
* Monitor and engage with our social media channels, spotting trends and feedback
* Collaborate with the Social Media Manager to create fresh and engaging content
* Oversee social platforms like Pinterest and Twitter
* Answer calls and messages, providing top-notch customer support
* Help resolve customer complaints quickly and effectively
* Conduct regular stock checks and maintain accurate spreadsheets and databases
* Audit the website to ensure product details and stock levels are up to date
* Order and manage office and packaging supplies
* Manage the social media imagery
* Stay on top of the latest social media trends, tools, and best practices
Working Hours
(Open to negotiation on pay and hours)
Option 1:
* Tuesday: 12–8pm
* Wednesday: 12–8pm
* Thursday: 12–8pm
* Saturday: 9–5pm
Option 2:
* Tuesday: 10–8pm
* Wednesday: 10–8pm
* Thursday: 10–8pm
* Saturday: 9–5pm
We are looking for someone who is:
* Interested in the beauty industry
* Is organised, proactive and able to manage multiple tasks at once
* Works well within a small team
* Has experience with Shopify or WordPress (desirable but not essential)
* Has enthusiasm for social media and awareness of current trends
This role offers a valuable opportunity to develop skills across both administrative operations and social media management. If you are motivated, detail-oriented, and eager to contribute to a supportive team, we would love to hear from you
Job Types: Full-time, Permanent
Pay: £24,420.00-£28,000.00 per year
Benefits:
* Company pension
Work Location: In person