Job Description
Logistics Demand Planning & Customer Care(Mon-Fri 08.30am-5.00pm)
This role involves forecasting stock levels and minimising shortages. You will oversee demand planning supply chain operations, logistic compliance and the seamless operation of office and warehouse facilities.
* Maintain a 12-month rolling forecast for all products.
* Validate forecasts and production schedules with the group planner.
* Lead monthly forecast meetings with key distributors, converting the next three months into firm orders.
* Prepare reports on orders, sales, backorders, KPIs, and logistics performance.
* Align promotions, new product launches, and discontinuations with the sales & marketing team’s forecasts.
* Add and communicate freight charges, providing Dealers with delivery status updates.
* Generate shipping labels and manifests within the freight company portal with accurate shipment details.
* Process backorders based on incoming stock updates from the Warehouse.
* Liaise with dealer queries regarding expected deliveries and backorder status.
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