Operations Manager
Newly Refurbished Commercial Building
A leading property consultancy is seeking an experienced Operations Manager to lead hard services and operational delivery at a flagship commercial development in the City of London.
This newly refurbished, all-electric trophy asset comprises over 300,000 sq ft of prime workspace, premium occupier amenities and destination food & beverage offerings, delivering a best-in-class environment for a diverse occupier base.
Working as part of an on-site management team, you will take responsibility for the day-to-day operational management of the property, ensuring the highest standards across engineering services, statutory compliance, health & safety and occupier experience.
Key Responsibilities
* Lead all hard services operations across the estate
* Ensure full statutory compliance and health & safety governance
* Manage M&E operations, plant performance and technical service delivery
* Oversee contractor and supply chain performance to ensure best-in-class service standards
* Support ESG initiatives and lifecycle planning across the asset
* Manage planned and reactive maintenance programmes
* Assist with service charge budgeting
* Build strong relationships with occupiers, clients and key stakeholders
* Support operational aspects of tenant fit-outs, mobilisation and occupation
* Maintain accurate compliance records, asset registers and operational documentation
* Proactively manage operational risk, crisis management and business continuity procedures
About You
* Strong technical background within commercial property operations or facilities management
* Proven experience managing hard services within a high-profile commercial environment
* Excellent knowledge of statutory compliance, health & safety and building systems
* Experience managing contractors and specialist service partners
* Strong understanding of M&E and operational best practice
* Commercially aware with experience supporting service charge and budget management
* Confident communicator with strong stakeholder and occupier engagement skills
* IOSH, NEBOSH or relevant technical qualifications advantageous
This is an excellent opportunity to join a market-leading organisation and play a key role in the operation of one of a premier commercial assets.