EPW2
JOB TITLE: Order Processor
SITE LOCATION: Wrekin Windows - Stafford Park / Telford
REPORTS TO: Supervisor/Office Manager
Job Purpose: To order process the surveys received from the customer.
Key Accountabilities:
• Order process manufacturing surveys following a specification from customers
• Accurately input sizes from surveys and clients for PVC-u Windows and Doors
• Work closely with colleagues in the order processing and contract department to ensure that specifications and surveys are correct
• Carry out various tasks/projects as directed by the Office Manager
• Query and resolve any problems you identify i.e. colour of windows
• Carry out various tasks / projects as directed by Supervisor/Office Manager
Key Experiences:
• Experience within a similar role – First Degree Systems preferable
• Good working knowledge of Microsoft Office, Excel and Confident using email
• Able to accurately input data
• Able to communicate at all levels internally.
Desirables Skills, Qualifications and Experience Required:
•Must be numerate and ability to identify any
• Able to work through available information and provide recommendations / solutions to resolve issues
• Able to plan and prioritise own workload to ensure all deadlines are met. Organise information received to ensure efficient and accurate response
• A general knowledge of the replacement window industry would be useful although not essential
Personal Attributes:
• Team player –, consistent, clear, ability to drive through change
• Action orientated – Able to deal with problems in appropriate time scales
• Driven by results – confident addressing problems and opportunities, challenging activities to improve performance,