Overview
Account Co-ordinator | Location: UK (Remote-first with monthly travel to Staines office)
At Nteractive, we bring experiences to life. We specialise in the technology sector and create live brand experiences that connect brands with people through events, campaigns and digital experiences. The Account Co-ordinator plays a vital role in the smooth running of our Client Services team — supporting the delivery of high-profile events and projects through outstanding organisation, communication, and collaboration. You’ll be the operational heartbeat behind the scenes, ensuring schedules are aligned, information is accurate, and stakeholders are supported at every step. This role suits someone who thrives in a fast-paced environment, is highly organised, and enjoys making operational processes run smoothly.
What You’ll Be Doing
As Account Co-ordinator, you’ll support project delivery across multiple client accounts, ensuring documentation, systems, and processes are consistently managed to a high standard.
* Providing day-to-day administrative and logistical support to the Client Services team
* Maintaining accurate project data across systems such as Skills Workflow, SharePoint and Monday.com
* Scheduling meetings, managing calendars, and circulating agendas and actions
* Preparing client-facing documents including onboarding packs, timelines, presentations and budget templates
* Collating feedback, surveys and post-event reports
* Ensuring compliance with internal processes and Information Security standards
* Delivering clear and professional communication across clients, colleagues, and suppliers
* Proactively prioritising multiple tasks and anticipating challenges before they arise
* Demonstrating and championing Nteractive’s values in everything you do
What You Will Bring
We’re looking for a proactive team player who is highly organised, people-oriented and ready to learn.
* 1–2 years’ experience in an administrative or customer-focused role
* A keen interest in client services within a creative agency or events
* Strong organisational skills with excellent attention to detail
* Experience working in a fast-paced environment
* Confidence communicating clearly — both written and verbal
* A collaborative, solutions-focused approach with a positive "can-do" attitude
* Familiarity with tools like SharePoint or Monday.com (bonus, not essential)
* Previous exposure to events, agencies or creative environments is advantageous but not required
Other Requirements
* Quiet home working setup with broadband speed of minimum 25MB download / 2MB upload
* Ability to travel to our UK office in Staines (near Heathrow) once a month or as required
* Willingness to travel internationally (20–30% of the time)
* Flexibility to work occasional hours across time zones
Why you’ll love working here
You’ll play a key role in bringing extraordinary experiences to life, working with a friendly and supportive team who value collaboration, innovation and excellence.
* A fast-paced, creative environment where every day is different
* Opportunities to develop your career in events and client services
* Being part of a high-performing team with shared values and purpose
About Us
We are Experience Architects with an ambition to cultivate client trust and brand value. We are a people-first agency where passion and collaboration deliver excellence for our clients. We are commercially aware and drive value for our clients and Nteractive by seeking efficiencies and cost effectiveness without compromising the creative vision. We are forward thinking and constantly pushing ahead for ourselves and our clients. We are specialists in the technology sector and create experiences across: experiential campaigns, product launches, conferences, incentive programmes, exhibitions, VIP experiences, store launches, hospitality programmes, digital campaigns, brand films, internal communications programmes and more.
Our Commitment
We eagerly seek individuals who bring diversity of background, experience, and thought to create an engaging work environment, foster innovation and better understand and meet the needs of our users. We encourage people from underrepresented and/or marginalized backgrounds, including BIPOC, LatinX, LGBTQ+, women, and people with disabilities, to apply.
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