Personal Assistant and Clinical Research Coordinator
NHS AfC: Band 5
Main area Research Quality Assurance Grade NHS AfC: Band 5 Contract 124 months (Fixed term: 24 months) Hours Full time - 37.5 hours per week Job ref 282-CR928
Employer The Royal Marsden NHS Foundation Trust Employer type NHS Site The Royal Marsden Sutton Town Sutton Salary £35,763 - £43,466 Per Annum Salary period Yearly Closing 31/10/2025 23:59
Job overview
We are looking for a self-motivated, organised and methodical PA and Clinical Research Coordinator to join our Sutton based R&D Development Core Services. This role primarily focuses on managing the Clinical Research Directorate's senior management team who will need efficient administrative support for meetings/committees/for a in addition to supporting the Clinical Research Secretariat team
Main duties of the job
The Personal Assistant and Clinical Research Secretariat Coordinator is a member of the Clinical Research Secretariat, which provides administrative support to the clinical research business of The Royal Marsden and the Institute of Cancer Research.
The post holder will work as part of a pool and will be responsible for the diary management / personal administration for members of the Clinical Research Directorate’s senior management team; and efficient administrative support for meetings/committees/fora; in addition to other duties / responsibilities commensurate with the role and banding which includes back-up support for the Clinical Research Secretariat Administrator(s).
The post holder will always work with a high degree of discretion and initiative, respecting confidentiality of information. The post holder will frequently be the first point of contact for key stakeholders and will develop excellent working relationships both internally and externally.
Working for our organisation
The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals – one in Chelsea, London, and one in Sutton, Surrey – as well as a Medical Daycare Unit in Kingston Hospital.
At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.
At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.
Detailed job description and main responsibilities
For further information on this role, please see the attached detailed Job Description and Person Specification
• Primarily support the personal administration / diary management for the Head of Clinical Research Performance and Quality, Head of Clinical Research Delivery, Head of Investigator Initiated Trials, and secondary support for Head of Clinical Research Infrastructure, providing a confidential, comprehensive administrative and secretarial service with excellent planning and organisational skills.
• As part of a pool, provide personal administration / diary management for five members of the Clinical Research Directorate senior management team (Director of Clinical Research Operations, Head of Clinical Research Performance and Quality, Head of Clinical Research Delivery, Head of Investigator Initiated Trials, Head of Clinical Research Infrastructure) maintaining an up-to-date diary, including the organisation of meetings and seminars as requested, making them aware of changes as they occur.
* Maintenance and locking down of Health Rosters across the core R&D team and Senior Management Team.
* Payment of and raising new invoices etc through use of SBS.
* Book of staff on external meetings, conferences and organise travel as appropriate.
* Processing of expense claims.
* Vacancy control
* Booking of 121’s and diary management
* Process payments for bank hours.
Person specification
Education/Qualifications
* Minimum 5 GCSE A-C Levels, or equivalent, including Maths & English
Experience
* Experience of working within the NHS at a Band 5 level
* Extensive experience of working in personal administration / diary management supporting senior staff
* Extensive experience of minute taking and report writing and ability to transcribe notes accurately and clearly
* Supervisory and team leadership experience
* Extensive experience of working in administration at senior management / Board level
* Experience of MS Office applications, including Word, Excel, Teams and PowerPoint
* Experience of using the SBS Procurement System
* Experience of using Healthroster
* Understanding of Clinical Research
Skills/Abilities/Knowledge
* Good standard of written and spoken English
* Ability to work with confidential information and maintain confidence
* Ability to work on own initiative and to prioritise and manage workload
* Ability to work under pressure and to tight deadlines
* Willingness and demonstrable ability to work as part of a team
* Accuracy and attention to detail
* Highly organised, with strong planning skills and the ability to prioritise own workload
* Excellent communications skills, written and verbal
The Royal Marsden values diversity and is committed to the recruitment and retention of underrepresented minority groups. We particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ+ candidates and candidates with disabilities.
As a Disability Confident Employer, we are working to create a workplace that enables all staff to reach their full potential. We are committed to this because we know that greater diversity and inclusion will lead to an even greater positive impact for the people we serve.
Due to the high volumes of applications we receive, we reserve the right to close any adverts before the published closing date once we have received a sufficient number of applications. We advise you to submit your application as early as possible to prevent disappointment.
All applicants will be contacted by email to the address supplied on your application. Applicants are advised to check their email accounts regularly and to ensure that email filters are set to allow our emails.
Flu Vaccination – What We Expect of our Staff
At The Royal Marsden we have an immune compromised patient population who we must protect as much as we can against the flu virus. Each year, seasonal flu affects thousands of people in the UK. Occurring mainly in winter, it is an infectious respiratory disease capable of producing symptoms ranging from those similar to a common cold, through to very severe or even fatal disease.
The wellbeing of our staff and patients is of the upmost importance to us, and it is the expectation of The Royal Marsden that all patient-facing staff have an annual flu vaccination, provided free of charge by the Trust.
Employer certification / accreditation badges
Name Vicki Wilson Job title Senior Coordinator Clinical Research Secretariat Email address Vicki.wilson@rmh.nhs.uk
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