Job Overview
We are looking for an experienced Project Manager to join our office‑based Cruise division, supporting our Cruise ship maintenance team. Salary: £50‑55k. Contract type: Permanent. Hours: 40 per week. Office based with occasional out‑of‑hours work and travel to partners, warehouses and customer vessels.
Responsibilities
* Line‑manage engineering team, ensuring they have required skills, equipment and qualifications.
* Manage travel and accommodation for the engineering team, including breaks and time in lieu.
* Ensure the service and maintenance programme is scheduled and planned effectively with the client.
* Develop and implement a maintenance reporting structure with full visibility on issues.
* Create mechanisms for effective follow‑ups to ensure timely delivery and accountability.
* Visit completed installations for hand‑over, ensuring client satisfaction.
* Manage the CBN email inbox and communicate with assigned vessels.
* Record issues on the log using the RAG process and drive resolution.
* Build and communicate project plans with key milestones for each onboarding.
* Provide weekly progress updates internally and externally, flag risks and propose solutions.
* Prepare monthly customer reports: engineer visit summaries, usage analysis, cost breakdowns.
* Maintain budget tracker after each service visit.
* Analyse KPI data and feedback to identify service improvement opportunities.
Qualifications
* Strong project planning and reporting skills (PRINCE2, Agile or similar).
* Excellent verbal and written communication.
* Analytical thinker and problem‑solver with adaptability to priorities and commercial needs.
* ‘Can do’ attitude, living by the company values and working within a diverse workforce.
Benefits
* Open plan office
* Monthly profit‑share bonus scheme
* Company sick pay
* Free onsite parking
* Perks at Work scheme; tuck shop snacks; free lunch every Friday
* Charity dress‑down day every Friday
* Cycle‑to‑Work scheme; complementary birthday vouchers
* Subsidised workplace massage
* Eye care reimbursement
* Employee assistance programme (EAP)
* Company social and corporate events
Company
Occupop is a fast‑paced, forward‑thinking cruise product solutions provider with a mission to help operators deliver unforgettable journeys. We streamline the hotel and technical supplies lifecycle, achieving over 99% on‑time, in‑full delivery across more than 30 ports and six continents.
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