A global IT services provider is looking for an Associate Manager - IT, Service Delivery in Cardiff, UK. The role involves managing a team of IT Service Delivery technicians to ensure high-quality support for end users. Responsibilities include overseeing day-to-day operations, leading service improvement initiatives, and acting as an escalation point for technical issues. Ideal candidates will have strong knowledge in IT technology and customer service, along with a relevant degree or significant experience. #J-18808-Ljbffr