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Restaurant general manager

Liverpool (Merseyside)
American Pies Mcr
Restaurant general manager
£38,000 - £40,000 a year
Posted: 2 October
Offer description

JOIN THE BREWSKI JOURNEY

Brewski is one of the UK's fastest growing independent restaurant groups, known for bold North American comfort food, legendary sharing platters, and a relentless focus on innovation. We're not just opening restaurants, we're building an ongoing journey through the eats and streets of America, bringing guests new stories and new flavours with every menu cycle.

What sets us apart is our culture. At Brewski; we believe in our core value: Every Menu Better, Every Venue Better. Our team structure gives every voice a platform, from our borough leadership system to our 'Every Menu Better' meetings where anyone can challenge and improve how we work. Managers here aren't just running a site, they're shaping the next chapter of our brand, developing their teams, and delivering experiences that guests can't get anywhere else.

If you want to grow with a brand that rewards creativity, champions people, and has huge ambition for the next decade, Brewski is the place.

Overview -

We are seeking a highly motivated and experienced Restaurant General Manager to oversee the daily operations of our establishment. The ideal candidate will provide leadership, ensure high-quality guest experiences, manage financial performance, and maintain operational excellence. This role requires a balance of strong business acumen, people management skills, and a passion for hospitality; ensuring that our restaurant delivers exceptional service and high-quality food. You will be responsible for leading a team, maintaining food safety standards, and creating an inviting atmosphere for our guests.

Key Responsibilities -

Operations Management:

* Oversee day-to-day restaurant operations, ensuring smooth service and adherence to company standards.
* Develop, implement, and enforce operational policies and procedures.
* Monitor food and beverage quality, sanitation, and safety standards.
* Manage vendor relationships and oversee ordering, inventory, and cost control.

Financial Management:

* Drive profitability by analysing sales reports, controlling costs, and managing budgets.
* Track and optimise labor, food, and beverage costs.
* Forecast financial performance and implement strategies to meet revenue goals.

Team Leadership & Development:

* Recruit, train, and mentor front-of-house and back-of-house staff.
* Foster a positive, team-oriented culture with a focus on guest satisfaction.
* Create staff schedules to balance labor efficiency with guest service.
* Conduct performance reviews and provide ongoing feedback.

Guest Experience:

* Ensure an exceptional dining experience by maintaining service excellence.
* Address guest concerns promptly and professionally.
* Build relationships with regular customers and the local community to encourage loyalty.

Compliance & Safety:

* Ensure compliance with health, safety, and labour regulations.
* Maintain licenses, permits, and certifications required for restaurant operations.
* Implement and enforce workplace safety policies.

Qualifications & Experience:

* Proven experience as a General Manager within the restaurant or hospitality industry.
* Strong financial management skills, with a track record of meeting or exceeding revenue targets.
* Exceptional leadership and team-building abilities.
* Excellent communication, problem-solving, and organisational skills.
* In-depth knowledge of food safety, sanitation and labour laws.
* Flexibility to work evenings, weekends and holidays as required.
* Strong leadership skills with a focus on team management and development.
* Knowledge of food safety regulations and best practices in food production.
* Excellent communication skills, both verbal and written, with a passion for delivering outstanding hospitality. If you are an enthusiastic leader with a passion for the culinary arts and exceptional service, we invite you to apply for this exciting opportunity as our Restaurant General Manager.

Job Types: Full-time, Permanent

Pay: £38,000.00-£40,000.00 per year

Benefits:

* Additional leave
* Company events
* Company pension
* Discounted or free food
* Employee discount
* Flexitime
* Gym membership
* Health & wellbeing programme
* Paid volunteer time
* Store discount

Experience:

* Restaurant management: 2 years (required)

Language:

* English (required)

Licence/Certification:

* Personal Licence (required)

Work Location: In person

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