Overview
Job Category: Information Technology
Job Description: As Cyber Security Manager - Supply Chain, you'll be at the heart of strengthening our supplier ecosystem. Leading a dedicated team of three, you'll work closely with colleagues across Procurement, Legal, Technology, and our external suppliers to ensure that third parties meet our security standards. You'll have the scope to shape strategy, drive supplier improvements, and report directly into senior stakeholders—making a visible impact on our overall security posture.
Responsibilities
* Lead the design and delivery of our cyber security awareness and education strategy.
* Manage and mentor a team of Cyber Security Culture Analysts, driving impactful campaigns that inspire behaviour change.
* Create and roll out engaging training modules, phishing simulations, and awareness programs tailored to key risk areas.
* Collaborate with the wider Cyber Security team and business stakeholders to ensure initiatives align with organisational priorities.
* Track, measure, and report on campaign effectiveness, using insights to refine future activities.
* Build strong partnerships across departments and with external organisations to promote a unified cyber-aware culture.
* Keep ahead of the latest threats, trends, and best practices in cyber education and awareness.
* Represent Cyber Security in cross-functional forums, shaping the organisation's broader strategy.
* Experience leading teams and achieving measurable outcomes.
* Aviation sector exposure is highly desirable.
Essential Skills
* Strong leadership and mentoring skills, able to inspire and grow a team of cyber professionals.
* Excellent communication and interpersonal skills, building trust across all levels of the organisation.
* Deep understanding of cyber security principles and human risk factors.
* Ability to design and deliver engaging awareness campaigns, training, and phishing simulations.
* Analytical approach to measuring behavioural change and adjusting strategy.
* Confident in influencing stakeholders and balancing security with business needs.
Desirable Skills
* Knowledge of behavioural psychology or change management.
* Familiarity with aviation-specific cyber challenges and regulations.
* Experience with LMS platforms and digital training tools.
Education
* Degree in Cyber Security, IT, Communications, Psychology or related field.
* Industry certifications (e.g. SANS Security Awareness, CISSP, CISM) highly valued.
* Additional training in aviation security or risk management is a plus.
About Us
There's something so special about working at the world's most iconic airport. Heathrow offers a unique backdrop to a career filled with opportunities. You'll discover a world full of fresh possibilities and end the day buzzing with stories as you encounter people from all cultures and experiences. We strive to welcome millions more passengers while ensuring aviation remains a force for good by leading global sustainability efforts. Join us on that journey and we'll help you achieve your ambitions too. We support you to learn, be yourself, and grow beyond what you might imagine. Because there's no place like Heathrow.
Rewards and Benefits
We offer competitive salaries and excellent benefits to support you now and in the future, including performance-based annual bonuses, a Share in Success plan, generous annual leave, market-leading pensions, family-friendly policies, private health insurance, wellbeing tools, and varied learning and development opportunities.
Working Location
Our Hybrid working approach provides flexibility to work from home for an average of two days a week, while meeting operational needs. Working arrangements vary by team and will be confirmed during recruitment. You'll need to be based in the UK and within a commutable distance to Heathrow.
Equal Opportunities
As an equal opportunities employer, we encourage applications from all. We believe diverse talent makes us stronger, and Heathrow is an accessible place to work. We champion inclusivity and celebrate individuality with five diversity networks.
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