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I have a job opening for Senior Sybase Consultant L3 at London, UK. If you are interested in this role, please share your updated resume.
Job Title: Senior Sybase Consultant L3
Location: London, UK
Duration: 12+ Month Contract
Job Summary
Responsibilities and Duties:
* Work on ASE 12.5 and above versions and Replication Server 12.6 and above.
* Have excellent communication skills.
* Create Devices, Databases, and Segments.
* Manage external keystore (HSM).
* Perform backups of databases and logs.
* Recover suspect databases.
* Refresh databases in both replication and non-replication environments.
* Handle job failures.
* Troubleshoot database errors and perform performance tuning.
* Monitor and troubleshoot Replication Server, including configuration checks, thread status, device space, log files, and service restarts.
* Ensure order and quality in deliverables.
* Work effectively under pressure and manage multiple activities concurrently.
* Perform multi-threaded tasks efficiently.
* Demonstrate interpersonal skills, dedication, proactive thinking, and teamwork.
* Communicate effectively with end users, both verbally and in writing.
* Develop a quick understanding of business requirements.
* Support on-call escalations and conduct root cause analysis.
* Resolve tickets independently within SLA, adhering to quality standards and policies.
* Engage in value-adding activities like knowledge base updates, training freshers, and coaching analysts.
* Ensure a positive customer experience and high CSAT through first call resolution and minimal reopenings.
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