Technical Programme Manager (12 Month FTC)
Job ID: R19421
Technology
London - The River Building HQ
Fixed Term
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Life at Deliveroo
We are a growing team, with very large impact, seeking to answer some of the most interesting questions out there. We move fast, we’re always looking for new ideas and we’re very transparent about the decisions we make and why we make them.
There are so many questions we need to answer and plenty more we haven’t even encountered. How do data and technology help restaurants to grow as consumer habits change? How can we predict what someone wants to order for dinner long before the idea has even crossed their mind? At Deliveroo these are just some of the tough problems we are solving - and there is no challenge that cannot be yours. No solution is owned by a particular team, which means the scope for growth and personal impact is enormous.
Role Overview
Coordinate with internal stakeholders, including product managers, software engineers & science as needed for the programs at hand
Be accountable for delivery of initiatives at hand & work with all dependant teams to ensure timely delivery of the programs
Be the person unblocking the technical teams to ensure that the programs push forward in the right manner
Regularly work with the PMs & EMs in the teams associated with to ensure:
Roadmaps are up to date for reporting and reflects the current state of the initiatives
Dependencies are managed for programs that are cross-functional
adoption towards team maturity within an Agile framework that optimises the team’s velocity and self organisation
Own the regular reporting against initiatives including but not limited to risk & dependency management,
Contribute to the trade-off conversations of the roadmap and the associated triage meetings
Work with the central platform team to help teams strive towards operational excellence
Own and deliver cross-functional programs as needed covering the
Program management aspects
Reporting & Stakeholder Management
Work with the wider TPM community to enable cross-tech planning processes, prioritisation and dependency management
What You’ll Bring
Interpersonal skills to build relationships, and collaborate with a variety of stakeholders (technical and non-technical) and across a set of diverse geographically distributed teams
Ability to quickly get up to speed on technical topics and understand the current tech landscape
Ability to draw an architectural view of the dependencies between technical systems involved in the program & involve the relevant stakeholders to finalise solutions
Work effectively in a constantly evolving and ambiguous environment
Ability to tailor communication and reporting in accordance with the needs and expectations of the audience
Ability to break down complex and ambiguous problems and translate them into clear technical requirements while also being able to articulate the value for non-technical audiences.
Knowledge of user needs, gathering requirements, and defining scope
Deep understanding of software development lifecycle, release management
Experience operating autonomously and leading large-scale efforts across multiple teams and functions with stakeholders in different disciplines
Preferred Qualifications & Experience
An understanding of portfolio management, Agile at scale (SAFe, Scaled Agile etc.), Data Usage/Management, Jira, Centralised Reporting
Experience working as a project manager, programme manager, product owner or scrum master will be highly relevant
Why Deliveroo
Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.
We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.
At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.
Diversity
At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry.
We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.
A competitive and comprehensive compensation and benefits package
1
Compensation
* We aim to pay every employee competitively for the role they are performing in their respective location
* Depending on role and location, some employees may be eligible for an annual cash bonus, sign-on bonus or relocation support
* Up to 5% matched pension contributions
2
Equity
* Some roles may be eligible for share awards, giving them ownership in Deliveroo and a share in our success
3
Food
* Free Deliveroo Plus: free delivery and access to special offers
* Team lunches from the best local restaurants
4
Time away
* 25 days annual leave plus bank holidays, increasing with length of time spent working at Deliveroo
* One day of paid leave per year to volunteer with a registered charity
5
* Funded single cover healthcare on our core plan, with the option to add family members at own cost
* On-site gym (HQ), discounted external gym membership
* Access to wellbeing apps such as LesMills+, Strava, Headspace, Yogaia via GymPass
* Discounted dental insurance and a range of other flexible benefits, such as critical illness cover, partner life cover, travel insurance, health assessments
* Life assurance
6
Work Life
* Maternity, paternity and maternity and shared parental leave, eligible from day one of employment
* Excellent kit to enable working from home and a parent-friendly working culture
* Access to free mortgage advice
* Cycle to Work Scheme or Season Ticket Loans, depending how you wish to travel
* Excellent learning and development opportunities and access to RooLearn, our learning platform, packed with high-quality training and content
* Regular Employee Resource Group (ERG) led social events – examples include dinners, dance lessons and in-office yoga sessions
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