Job Title: Technical Application Specialist, UK & Ireland - Windows & Door Hardware
Area to be covered: UK & Ireland (Ideally based M62 corridor)
Work Environment & Conditions: 50% home based : 50% field based, 95% of activities within the UK & Ireland region 1–2 days of home office per week
Salary: £42,000 - £52,000 + 20% Bonus (paid annually) + Company Electric Van / Car with fuel card
Benefits: Communication package: mobile phone, laptop, home office setup, Bupa Private Health Care, 26 days annual leave, pension plan
Responsibilities:
* Working for an international manufacturer of high-quality window and door hardware and sealing systems, as well as roof windows
* Be the go-to expert for technical support across the UK & Ireland region.
* Play a key role in supporting customers, fabricators, and internal teams with product applications, installations, and training.
* To ensure seamless integration of high-quality window and door hardware and sealing products and deliver exceptional service / solutions.
* Provide technical support for standard and advanced product applications
* Investigate and resolve complex technical inquiries
* Conduct sample installations and test fittings (internally and externally)
* Support fabricators during the onboarding and servicing of products
* Act as a practical trainer within the training program
* Participate in local product certification and testing processes
* Maintain and update local technical documentation
* Reports to Regional Sales Manager, UK & Nordics
Requirements:
* Must have technical, technical sales or engineering experience within the building materials industry, ideally within windows and doors
* Must have UK drivers licence
* Ideally working with functional hardware and have a good understanding of mechanical products.
* Strong technical acumen and interest
* Solution-oriented and customer-focused mindset
* Proactive and well-prepared approach
* Accurate documentation skills
* Clear, honest communication with a light commercial touch
Company:
* Established 1935, European HQ
* 5000 global employees, 25 employees in Western Europe Division, 5 in the UK
* €900 million global turnover
* 18 global production sites