Overview
About the role In this role you’ll provide proactive and efficient administration of Corporate Group Risk and Group Healthcare schemes. You’ll also deliver professional and high-quality administration service to all clients, colleagues and other third parties How you'll make an impact What you'll be doing Developing internal and external relationships to assist in providing an efficient service to clients and manage their expectations on work being undertaken Liaising with Associate Consultants, Consultants and insurers/product providers for new business quotations and information Working in a team to provide a first-class administration service to both internal and external clients Assisting with client requests, queries and general client correspondence Processing of new business, re-brokes, scheme renewals, underwriting and claims compliantly and profitably Working to specific time deadlines and service levels agreed with clients and line management Ensuring all records – particularly Adviser Office (CRM) & Virtual Cabinet software–are kept up to date in an accurate, timely and thorough manner Maintaining a diary system that enables efficient oversight and intra-team workflow General office filing and maintenance Carrying out duties within our internal policies and procedures in accordance withapplicable laws, rules, regulations, good governance and Gallagher’s shared values,including putting clients at the heart of our business About you What we are looking for Demonstrable administration experience of Group Life assurance, Group Income Protection, Group Critical Illness and Group Healthcare Proven Financial Services administration experience Strong verbal and written communication skills at all levels, both internally and externally High level of accuracy and attention to detail in all areas of work Excellent organisation skills, with ability to work to tight deadlines and manage multiple tasks Keep up to date with industry changes and regulation via Compliance bulletins, technical updates IT literate – Microsoft Office (Excel, Word) and relevant internal systems/databases Awareness of the regulatory requirements in respect of ‘advised’ and ‘non-advised’ sales, and inparticular evidencing the standards and knowledge required in respect of giving advice and making recommendations to customers Good standard of general education including Maths and English CII Group Risk (GR1) and Healthcare (IF7) (Desirable) Eligibility requirements Eligible to work in the UK Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ 5 more days Defined contribution pension scheme, which Gallagher will also contribute to Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x Income protection, we’ll cover up to 50% of your annual income, with options to top up Health cash plan or Private medical insurance Other benefits include: Three fully paid volunteering days per year Employee Stock Purchase plan, offering company shares at a discount Share incentive plan, HMRC approved, tax effective, stock purchase plan Critical illness cover Discounted gym membership, with over 3,000 gyms nationally Season ticket loan Access to a discounted voucher portal to save money on your weekly shop or next big purchase Emergency back-up family care And many more… We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with TAGlobalSupport@ajg.com. If you’d prefer to speak on the phone, please request a callback, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.