Overview
As a Receptionist and Clinic Administrator within the Ian Charleson Day Centre (ICDC), you will play a crucial role in providing administrative support and front-of-house services in a highly sensitive and patient-focused environment. This role involves direct interaction with patients living with HIV, managing administrative tasks related to their care, and supporting the clinic's multidisciplinary team to ensure efficient and effective service delivery.
Responsibilities
* Reception Duties: Greet and assist patients in a welcoming, respectful, and confidential manner. Manage patient check-ins and appointments using the clinic\'s electronic systems. Handle incoming calls, providing accurate information and redirecting inquiries as appropriate.
* Administrative Support: Perform clerical tasks, including managing patient records, correspondence, data entry with a high level of accuracy and confidentiality, and general data entry into the HIV database for all national data requirements as needed. Assist in the preparation of clinic sessions and meetings.
About Royal Free London NHS Foundation Trust
The Royal Free London NHS Foundation Trust is one of the UK\'s biggest and most innovative trusts. Across three main hospitals, our dedicated team of staff care for over 1.6 million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17 million tests.
Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top.
For more information please visit
https://www.royalfreelondonjobs.co.uk/
Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.
This advert closes on Thursday 13 Nov 2025
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