An excellent opportunity has arisen to join Westmorland and Furness Council’s Technical Services team as a Technical Services Officer, supporting the smooth and efficient operation of our Planning, Building Control, and Street Naming & Numbering services.
The TechnicalServices team provides essential administrative and technical support across the Council’s regulatory functions; ensuring that applications, records, and data are accurate, accessible, and processed efficiently. This vital work underpins the effective delivery of planning and building control decisions, helping to ensure transparency, compliance, and high standards of public service.
As a Technical Services Officer, you’ll play a key role in delivering high-quality technical and administrative support. Reporting to the Technical Services team leader, you’ll ensure that applications and requests are registered and processed accurately and efficiently whilst playing a key part in delivering excellent customer service.
This is a varied and rewarding role for someone who enjoys working in a detail‑oriented, fast‑paced environment and takes pride in delivering excellent customer service. You’ll be part of a supportive and collaborative team committed to helping shape the growth and development of Westmorland and Furness.
Who we are looking for…
We’re seeking a highly organised and proactive individual with experience in technical or administrative support, ideally within planning, building control, or a related regulatory service.
You’ll bring:
* Strong technical and administrative skills, with experience handling complex data and case management tasks.
* A good understanding of planning and building control processes, or a willingness to develop this knowledge.
* Excellent communication and customer service skills, with the ability to provide clear advice and support to colleagues and applicants.
* Proficiency in using IT systems and databases to manage information accurately and efficiently.
* The ability to work independently, prioritise workloads, and maintain attention to detail while meeting deadlines.
If you have a keen eye for detail, a collaborative approach, and a passion for delivering high-quality public service, we’d love to hear from you.
What can we offer you!
Working at Westmorland and Furness Council you will receive a variety of benefits, including a competitive pension scheme, enhanced annual leave allowance and other various perks and discounts schemes. For more information about life at Westmorland and Furness Council and what we can offer you, please visit our Careers site. Our benefits | Careers (westmorlandandfurness.gov.uk)
Would you like to find out more?
For further information about this role, such as responsibilities and essential criteria please view the below attachments:
* Post Specification
* Role Profile
If you have any queries about this role or would like an informal chat about this opportunity, then please contact Dawn Mason, Technical Services Manager, via email on dawn.mason@westmorlandandfurness.gov.uk to arrange an informal conversation.
Application and Interview information
Closing date: 28/02/2026
To apply please click the Apply Now link below.
Company: Westmorland and Furness Council
Salary: £28,598 – £29,540
Location: Kendal, Cumbria
Sector: Highways
Sector: Streetscene
Sector: Regeneration and Local Economies
Job Role: Officer
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