IT Support Engineer Location: Oxford Salary: Circa £40,000 - £45,000 Bonus Benefits A growing, technology-led organisation is looking to add IT Support Engineers to its Oxford-based operations team. This role sits at the heart of a 24/7 production environment, supporting business-critical systems and ensuring platform stability, availability, and performance The role: You’ll be responsible for BAU support of Microsoft-based production systems, working from alerts through to resolution. The focus is on monitoring, maintenance, troubleshooting, and controlled change, rather than project delivery Technology environment: * Windows Server and Windows OS * IIS (web services and application hosting) * SSL / certificate management * Azure-hosted infrastructure * Load-balanced and high-availability setups * Monitoring and alert-driven support workflows Essential: * Strong Windows Server and OS administration experience * Confident supporting IIS and web-hosted services * Solid understanding of SSL certificates and related configuration * Experience working in cloud-hosted or hybrid environments (Azure preferred) * Calm, methodical troubleshooting approach * Able to work shifts on-site in Oxford: 4 days, 4 off, 4 nights, 4 off A fantastic, stable, long-term role with training, progression, and exposure to a broad range of technologies within a supportive team! Apply now for FULL details