We are seeking a proactive and highly organised Defence Sales Coordinator to join our talented sales team at our Cardiff site. In this pivotal role, you will play a key part in supporting both internal and external sales activities, ensuring seamless coordination across the sales cycle. Working closely with colleagues, clients, and stakeholders, you will help drive customer satisfaction and contribute to the growth of our defence business. This is an excellent opportunity for someone with strong communication skills, attention to detail, and a passion for delivering results in a dynamic industry.
Key Accountabilities & Responsibilities:
• To proactively support the internal and external sales by ensuring transactions are processed efficiently in all areas of the business.
• To help develop strong and productive relationships with current customer accounts providing an exemplary customer service experience.
• To become the first point of contact for the allocated customer accounts.
• Preparation of quotations and tenders for customers as and when required.
• Manage the order process from Order receipt, loading onto ERP system/amendment through to customer receipt of goods.
• To answer general customer enquiries, advising product availability, delivery dates and product lead-times promptly and accurately.
• Liaise with relevant departments to provide order status information to Sales Managers or direct to customers.
• Liaise with all other Departments to ensure smooth running of the sales office.
• Maintenance of quote and order input log.
• Contributing and achieving in our business goal to grow sales, improve quality, reduce
complaints, ‘get it right first time’ and become our customer’s preferred supplier.
• To undertake any other duties within the department that are requested by management to aid the performance of the department. These duties will not be of greater or more complex nature and level of responsibility than those of the post holder, except with appropriate mutual agreement and necessary training.
• To carry out the duties above in a manner that complies with the Health and Safety at Work Legislation and Company policy on Health and Safety, that is to work safely and with due regard
to health, safety and welfare of both themselves and of other employees in the company.
Details
Location: Cardiff, UK
Role type: Full-time
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If you have a high degree of commitment and a sense of responsibility and would like to be a part of a successful team, please us the button below to send your CV to our HR Department
Wescom Signal and Rescue UK Ltd is a company registered in England & Wales with Company Number 02937952 | VAT NO GB 866 7980 54
PW Defence Ltd is a company registered in England & Wales with Company Number 00464142 | VAT NO GB 126 4693 59
Wescom Signal & Rescue Germany GmbH: is a company registered in the District Court of Bremen Germany with Company Number HRB 5666 BHV | VAT NO VAT DE279360915
KeTech Defence Limited is a company registered in England and Wales with Number 5064339, trading as “KDL”. VAT number GB338 9148 66
Eflare Corp Pty Ltd is a Company registered in Australia. Registered office: Emtech Holdings Pty Ltd. Registered number A.C.N-079 177 552
ANP Pharma Ltd is a company registered in England & Wales No. 06111337 Vat No. GB 918 7124 14
Marine Rescue Technologies Limited is a company registered in England and Wales with Number 04202403. VAT Number GB 772782395
Wescom Signal & Rescue Spain, S.L. is a company with registration in the commercial registry of Navarra: Volume 157, 13 Section 2, Folio 231 and Sheet 2,137| CIF B31013428
Wescom Signal & Rescue Australia Pty Ltd is a company registered in Victoria: ABN 36 158 528 726
BCB International Ltd is a company registered in England & Wales with Company Number 01442485 | VAT NO GB 108299108
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