JOB DESCRIPTION
Certified Resource Planner
Office-based: Travel required
Contract Type: Permanent (Full-Time)
Location: Milton Keynes - MK9 1EA/Midlands
DHL, an award-winning leading supply chain business is seeking an experienced HR professional to play a vital role acting as a trusted advisor to the business, while aligning HR activities to the business strategy.
With 37,000 employees in 400 operations across the UK & Ireland, we're part of an exciting and varied business. The HR function works with our managers to attract, develop and retain our people so that we have the very best team in the industry. From HR Business Partners to Compensation and Benefits and from Employee Relations to People Services, we've set ourselves up to serve our people, our customers and our business in the best way possible.
WHAT DOES THE ROLE ENTAIL?
As part of your normal duties, you will
1. Creation of yearly tactical and strategic deployment plan managing around 890 events
2. Manage Daily Changes to the Strategic and Tactical Plan
3. Resource planning - ensuring that facilitators' annual leave plan is up to date and reviewed to align with the overall deployment plan
4. Working closely with Talent CoE analyst, report on the performance of key Weekly KPIs
5. Tracking Facilitators' TTF completions and updating records
6. Build utilisation KPIs for all certified rooms in UK&I.
7. Process Creation & Validation
8. Working with the CoE analyst to maintain the Certified KPI dashboard by ensuring the data is accurate on a weekly basis
9. Working with the Comms team to update and maintain the SmartConnect Certified page
WHAT DO WE NEED FROM YOU?
10. Resource and Event Planning
11. High-level ability to use technical tools such as Microsoft Excel, project plan, PowerBI, CRMs and Cloud Services
12. Experience/working knowledge of training schedules
13. Experience working in a fast-moving environment, to tight deadlines, whilst delivering results within SLAs applicable to the business
14. Strong proven stakeholder management and influencing skills at different management levels
15. Highly analytical with the ability to spot trends and escalate/advise the Leadership teams on next steps
WHY CHOOSE US?
As well as competitive pay rates, you will be entitled to an award-winning range of benefits including:
16. Free confidential 24/7 GP service
17. Hundreds of discounts (including retail, childcare + gym)
18. Affordable loans & enhanced pension scheme
19. 24/7 employee support service for you (+ family) with access to free counselling and much more:
OUR APPROACH TO DIVERSITY & INCLUSION
We will ensure that all our resourcing activities are fair, transparent and consistent across the UK. Find out more about our global approach to Diversity, Equity, Inclusion & Belonging:
BE AN ESSENTIAL PART OF EVERYDAY LIFE
DHL is the global leader in Supply Chain management and we keep the world moving. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more, so they can deliver to their customers.
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