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Program management office lead

Newcastle Upon Tyne (Tyne and Wear)
Understanding Solutions
Manager
Posted: 17h ago
Offer description

PMO Lead – MSP ITSM Transition

Contract Length: 6-months (with potential for extension)

Location: Stevenage (2-3 days a week to start with)

Day Rate: £500 Inside IR35

Start Date: ASAP


We’re looking for an experienced PMO Lead to manage the Programme Office for a major MSP ITSM transition. You’ll take ownership of multi-workstream scheduling, governance, and reporting, ensuring smooth coordination across stakeholders, workstream leads, and vendors. This is a hands-on role ideal for someone who thrives in complex programmes and enjoys driving delivery across large IT transformation initiatives.


Key Experience Needed

* Proven experience managing PMO functions on ITSM, IT transformation, or multi-workstream programmes
* Strong schedule management, tracking dependencies, risks, and issues across multiple workstreams
* Experience preparing SteerCo, Design Authority, and status reporting packs
* Comfortable coordinating across technical teams, business leads, and external vendors
* Familiarity with KeyedIn or other PPM tools is highly desirable
* Strong organisational, communication, and stakeholder management skills


Key Responsibilities

* Own the programme office for the MSP ITSM transition, ensuring governance and delivery oversight
* Maintain master schedules across 5+ workstreams and track dependencies, risks, and issues
* Prepare and coordinate SteerCo packs, Design Authority reports, and executive-level status updates
* Manage document repositories, approvals, and audit tracking for all programme deliverables
* Support workstream leads to ensure deliverables are on track and risks are mitigated
* Provide additional coordination support where needed to keep the programme moving smoothly


PMO Lead – MSP ITSM Transition

Contract Length: 6-months (with potential for extension)

Location: Stevenage (2-3 days a week to start with)

Day Rate: £500 Inside IR35

Start Date: ASAP

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