Quality & process manager (food)

The Company

This is an exciting opportunity to join a category‑leading premium food brand celebrated for its high‑quality, indulgent products and strong presence within the UK market. With continued growth and investment across the business, the company is strengthening its technical and operational capabilities to ensure exceptional standards are not only maintained but continually elevated.

Operating in a fast‑paced, collaborative environment, the business thrives on innovation, agility, and a culture of continuous improvement. They are now seeking a driven, ambitious Quality & Process Manager who is ready to challenge the status quo, raise the bar, and play a pivotal role in shaping the next phase of technical excellence.

The Role

Reporting to the Head of Technical & Sustainability, you will be the driving force behind product quality, food safety, and compliance across the manufacturing site. This is a role for someone who is not just technically strong, but commercially aware, influential, and energised by making things better every day.

You’ll work closely with Operations, Technical, and cross‑functional teams to ensure systems are robust, standards are upheld, and the site is always audit‑ready. Your experience in BRC, customer audits, and working with major retailers will be essential in elevating site performance and supporting the business through its next stage of growth.

This role suits someone who is proactive, confident, and ready to lead with pace and purpose.

You will:

• Partner with Operations to ensure all products consistently meet food safety, legal, and quality requirements
• Lead, coach, and develop the Quality team, building a culture of accountability, ambition, and high performance
• Strengthen and continuously improve site quality systems, procedures, and technical processes
• Take full ownership of audit readiness, ensuring the site excels in BRC and customer audits
• Act as a key decision‑maker on quality and food safety, providing clear, confident guidance
• Oversee and enhance internal audit programmes including GMP, hygiene, fabrication, and traceability
• Drive effective non‑conformance management, root cause analysis, and corrective action processes
• Play an active role within the HACCP team, ensuring verification and compliance of all critical controls
• Ensure consistent product assessment and release processes, protecting product integrity
• Support product launches, performance tracking, and technical projects across the site
• Champion a continuous improvement mindset, identifying opportunities to enhance quality, efficiency, and cost
• Bring energy, challenge, and fresh thinking to help shape a best‑in‑class technical function

The Person

The ideal person for this role is someone who brings both depth of technical expertise and the drive to make a real difference. They will already have a solid grounding in food manufacturing, with hands‑on experience of BRC, internal auditing, and working with major retailers. They understand what good looks like, but more importantly, they have the ambition and confidence to push for better. This is someone who thrives in a fast‑paced environment, who isn’t afraid to challenge constructively, and who brings energy, curiosity, and a continuous improvement mindset to everything they do.

They will be a natural leader who inspires their team, builds strong relationships across Operations and Technical, and communicates with clarity and conviction. Detail‑driven yet commercially aware, they balance high standards with practical decision‑making and a willingness to roll up their sleeves. Above all, they are dynamic, proactive, and motivated by the opportunity to elevate quality, strengthen systems, and shape a best‑in‑class technical function as the business continues to grow.

If you’re ready to step up, influence change, and make your mark in a premium, fast‑moving food brand, we’d love to hear from you.

If this sounds like an opportunity too good to miss, please apply or call Jessica on 0345 2600 737 or 07700 137 110.

---

Ref: 6979

Due to the large number of applications our opportunities attract, it sometimes takes us time to thoroughly review and consider them all. We endeavour to respond to every application within 5 working days, however if you have not heard from us within this timeframe, we are sorry to say your application for the role has not been successful. To support you in showcasing your best self, we make sure that any necessary accommodations, whether physical or non-physical, are provided to assist you throughout the job application and interview process.

Also, please note that we are only able to accept and respond to applications from candidates with eligibility to work in the UK and those who hold valid work visas.