Role: Defect Manager
Salary: £40,000 £50,000
Location: Remote-first with occasional client visits (Manchester & Reading)
Join a high-performing team where your attention to detail and leadership in defect management will drive complex programmes forward.
We're on the lookout for a Defect Manager with the confidence to take charge of defect triage, reporting, and resolution in a fast-paced environment. You'll be the driving force behind how defects are identified, tracked, prioritised, and resolved working across stakeholders, suppliers, and internal teams to keep delivery on track.
Youll need more than technical skill this role demands top-tier communication, razor-sharp organisation, and a cool head under pressure. Youll lead critical conversations, chair war-room calls, and represent defect status with authority. If you're someone who thrives on bringing order to chaos and can confidently challenge the status quo to improve processes, this is your space.
What Youll Be Doing
1. Owning defect management across all testing phases (ST, SIT, UAT, NFT)
2. Leading defect triage with clarity and confidence
3. Ensuring every defect is crystal clear, well-documented, and properly prioritised
4. Acting as the single source of truth on defect status, impact, and resolution