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E-commerce executive

Stoke-on-Trent
Micheldever Tyre Services
Posted: 17h ago
Offer description

Job Summary


The E-Commerce Executive is a pivotal operational role responsible for supporting the E-Commerce Manager in executing the end-to-end e-commerce strategy across Protyre.co.uk, TyreClick, and all digital sales channels. This role drives online sales, digital-to-store conversion, and omnichannel customer experience by managing day-to-day platform operations, content updates, and performance reporting. The job holder works closely with the Protyre Retail Director, Pricing Team, Digital Marketing, and Website Designer to ensure seamless integration of pricing, promotions, stock, and UX. With a proactive and detail-oriented approach, the role supports innovation, tests new features, and optimizes conversion funnels to deliver measurable revenue growth.


The job holder is accountable for executing delegated e-commerce tasks from the E-Commerce Manager’s roadmap, including platform updates, campaign deployment, performance tracking, and customer journey optimization. They maintain real-time product data accuracy, support A/B testing and UX improvements, and ensure full compliance with GDPR, PCI DSS, and accessibility standards. The role contributes to monthly reporting and continuous platform enhancement, supporting the Group’s omnichannel revenue targets.


About the Role & About you


Are you passionate about digital commerce and driving online sales?

Join our team as an E-Commerce Executive and play a key role in supporting the delivery of our e-commerce strategy across multiple digital sales channels.


In this role, you will support the E-Commerce Manager in managing day-to-day platform operations, executing campaigns, and improving the online customer journey across our digital platforms.


Your Responsibilities:


* Manage platform updates including product listings, pricing changes, and promotional content
* Support the execution of online campaigns, flash sales, and seasonal promotions
* Monitor key performance metrics such as traffic, conversion rates, and average order value
* Assist with A/B testing and user experience improvements to optimise conversion
* Work closely with Digital Marketing, Pricing, Retail, and Web teams to ensure seamless integration across channels
* Maintain product data accuracy and ensure compliance with GDPR, PCI DSS, and accessibility standards


What We're Looking For From You:


* Experience in e-commerce, digital marketing, or online retail
* Strong analytical skills with the ability to interpret performance data
* Familiarity with tools such as Google Analytics and other e-commerce platforms
* Excellent attention to detail and organizational skills
* A proactive mindset with a passion for improving digital customer experiences


About Our Company


Micheldever Tyre Services (MTS) was founded in 1972 as a part-time venture providing car servicing and tyres. Today, Micheldever Group is the fastest growing wholesaler, distributor and retailer of tyres in the UK, selling six million tyres nationwide, (20 percent of the total UK market) and employing approximately 2100 employees - company wide. To support this business, we have built a wholesale distribution network of 14 sites around the UK supplying over 6,000 retailers and our own retail chain Protyre which is consistently growing. This is achieved by skilled, focused and determined teams across 1 central distribution and 13 warehouse operations nationwide.


For more information about how your data is managed throughout the hiring process with Instant Impact and Micheldever, please click here.

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