ROLE - Photocopier Field Service Engineer LOCATION - Reading / Oxford and surrounds We’re recruiting for a customer-facing FSE to support high-end print and copier devices across multiple client sites around the Home Counties region. This is a fantastic opportunity to join a respected service team, delivering expert maintenance, fault diagnosis, and installations in a dynamic, fast-paced environment. Key Responsibilities: * Attend service calls to diagnose and repair faults on MFDs * Perform effective maintenance through cleaning, adjustments, and part replacements * Carry out routine preventative servicing * Escalate complex issues promptly and collaborate with technical colleagues when needed * Install new equipment and ensure optimal performance and customer satisfaction Candidate skills We’re looking for a confident and capable professional who brings both technical expertise and leadership qualities to the role. The ideal candidate will demonstrate: * Extensive hands-on experience supporting MFDs, photocopiers, and managed print solutions in field-based environments * Advanced fault diagnosis and resolution skills, with a methodical approach to troubleshooting and a commitment to first-time fix success * Strong customer-facing communication, able to build trust, manage expectations, and deliver a consistently high standard of service * Commercial awareness, understanding the impact of service delivery on client satisfaction and contract performance * Proactive mindset, always looking for ways to improve processes, reduce downtime, and enhance the customer experience What’s On Offer: * Up to £36,000 salary * 23 days holiday * Company pension * Supportive team and career development To apply in confidence please apply submitting your cv for consideration