We are seeking a skilled Account Manager to join our clients team and play a pivotal role in supporting their public sector clients. The ideal candidate will act as a trusted advisor to local authority stakeholders, ensuring client satisfaction, driving account growth, and enabling the successful adoption of solutions.
Responsibilities
* Build and maintain strong partnerships with a portfolio of local authority clients
* Work cross-functionally with internal teams to support client success and ensure service excellence
* Identify and develop opportunities for account growth through value-led conversations
* Lead regular performance reviews with clients and manage commercial discussions such as renewals and pricing
* Track and report on account health and client satisfaction, escalating issues where necessary
* Represent client feedback and advocate for their needs across the business
Qualifications
* Ideally 3+ years in a client-facing, account management role
* Experience working with public sector clients, ideally local government
* Proven ability to meet or exceed commercial targets
* Comfortable presenting insights and recommendations to stakeholders at all levels
* Strong organisational and communication skills, with a proactive and structured approach
* Full UK driving license and willingness to travel for client meetings and site visits
This is a fantastic opportunity for someone who thrives in a collaborative, mission-driven environment and is passionate about making a positive impact in the public sector.