Compliance and Fidelity Lead – Connect to Work Programme
Salary:Grade 14
Contract Type:Fixed Term – 2 Years
Hours:36 per week
Location:Croydon Council / South London Partnership (with travel across SLP boroughs)
Reporting to:Employment Programmes Manager
Team: Employment, Skills & Economic Development
About the Role
We are seeking a highly skilled and motivatedCompliance and Fidelity Leadto support the delivery of theConnect to Work Programme—a voluntary, locally-ledSupported Employment initiativelaunched under the UK Government’sGet Britain Workingstrategy. The programme helps people with disabilities, long-term health conditions, or complex barriers to employment toenter and sustain meaningful work.
Croydon Council is theAccountable Body, managing its delivery across the five boroughs within theSouth London Partnership.
This role is pivotal in ensuring the programme meets its contractual obligations and quality standards. You will lead on the development and implementation of compliance, audit, and risk strategies aligned with DWP requirements and IPS/SEQF fidelity frameworks. You’ll work closely with delivery partners to monitor service quality, support fidelity reviews, and drive continuous improvement.
Key Responsibilities
* Design, implement, and manage a quality assurance framework for compliance and fidelity.
* Provide technical support to delivery partners to embed evidence-based employment practices.
* Lead fidelity reviews, audits, and self-assessments across the programme.
* Analyse complex data and produce performance reports for internal and external stakeholders.
* Support services in translating guidance into effective operational practice.
* Facilitate workshops, learning networks, and mentoring sessions.
* Develop and monitor fidelity action plans and improvement strategies.
* Lead system development, training, and evaluation processes across the programme.
What We’re Looking For
Essential Experience & Skills:
* Strong understanding of theIndividual Placement and Support (IPS)model and fidelity frameworks.
* Experience supporting services through external reviews, ideally fidelity reviews.
* Proven ability to design and manage compliance and audit systems.
* Excellent stakeholder engagement and relationship-building skills.
* Strong analytical and reporting capabilities, with proficiency in Microsoft Office (especially Excel).
* Experience working in a target-driven environment and managing performance improvement.
* Ability to travel across South London boroughs to support delivery partners.
Why Join Us?
This is a unique opportunity to shape a high-impact programme that supports some of South London’s most disadvantaged residents. You’ll be at the forefront of integrating supported employment with local health systems, helping to improve lives through quality, evidence-based practice.
To view the job profile - click here
Closing Date: Wednesday 3rd September 2025 @23:59
Equal Opportunities Statement
Croydon Council is an inclusive employer and welcomes applications from all sections of the community. We will be pleased to consider applications from candidates seeking flexible working arrangements.
As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role.
Croydon Council is committed to safeguarding. The successful candidate will be subject to an Standard DBS check.
Additional Information
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