Job Description
What does the role involve?
• Making group reservations using a computerised reservation system in a fast-paced environment
• Answering group telephone calls, handling enquiries, booking amendments and updates
• Managing administration and paperwork for Group Leaders, using task lists to prioritise workloads and meet deadlines
• Building strong rapport and long-term relationships with Group Organisers
• Welcoming groups on arrival at Resort and ensuring a smooth handover
• Creating and developing sales leads to secure new business
• Attending external exhibitions and travel shows to promote and grow Group Sales
• Assisting with direct sales calls during peak demand
Hours of Work
* Part Time, working 32 hours per week over 4/5 days, including a weekend day on a rota basis.
* Shift Patterns will vary between 9am – 6pm,
* You also get to blend office and home working seamlessly after full training.
Qualifications
We are looking for people who are passionate about selling and, ideally, have previous sales experience. Being highly organised and able to adapt priorities on the go will be essential to succeed in this fast-paced role.
Additional Information
* Free use of Palms Health & Fitness - Gym and Swimming Pool
* 30% Discount on products in the shop
* Discounted holidays for you and your family at both our Hopton-on-Sea and Five Lakes Resorts
* Free Team Lunch available daily
* An all-year-round position (not seasonal)
* Free Parking and on the main Bus Route
* Cycle to Work Scheme
* 10% Discount off all products and treatments within Aphrodite Beauty Salon
* Opportunities to learn and develop across the Resort with Potters Development Academy. Including the Trainee Manager Programme, Pathway to Success and Apprenticeship
* Discounted Tickets for you and family or friends to join us for a drinks-all-inclusive ‘Evening of Entertainment’ on Resort
* Free access to our Employee Assistance and Wellbeing Programmes. Including advice and support with health checks, access to GP’s, mental health support and counselling
#INDHPHOP
Potters Resorts is an equal opportunities employer. We will consider all qualified candidates without regard to age, disability, gender, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process.