Duty Manager - Vibrant Community Pub | West Kirby MCG Recruitment are proud to be working with a much-loved, characterful pub set in the heart of West Kirby, just moments from the marine lake and bustling village centre. Recently transformed through a full refurbishment, this historic venue has quickly re-established itself as one of the area's most popular destinations for food, drinks, and great hospitality. With a strong reputation built over generations, it continues to be a true hub for both locals and visitors alike. We're now looking for an enthusiastic and people-focused Duty Manager to join the team and play a key role in delivering exceptional guest experiences in a lively, fast-paced environment. What You'll Be Responsible For: Supporting the smooth running of daily operations across the venue Leading from the front during busy service, ensuring excellent guest experience Creating a welcoming, friendly, and energetic atmosphere for all visitors Supporting and motivating the wider team to deliver consistent standards Handling guest interactions and resolving any issues professionally Assisting with cellar management and stock control where required Ensuring high standards of cleanliness, compliance, and organisation Being a key point of contact for both team and guests during shifts What You'll Bring: Previous experience in a Duty Manager or supervisory role in hospitality A friendly, outgoing personality with a genuine passion for people Strong team player who thrives in a busy, social environment Hands-on approach with a willingness to get stuck in wherever needed Good organisational skills and attention to detail Experience or understanding of cellar management (desirable) A positive attitude and strong work ethic What You'll Get: Extremely competitive salary with regular performance reviews Generous share of tips Flexible working hours to support work-life balance Free onsite parking 50% discounted food across group venues 50% discounted accommodation rates Full company sick pay (after qualifying service) Enhanced parental pay Employee Assistance Programme with health, financial, and legal support Free Christmas Day off every year Annual Christmas staff event Long service rewards and recognition Refer-a-friend bonus scheme (up to £1500) This is a fantastic opportunity to join a busy, community-focused pub where no two days are the same and teamwork is at the heart of everything. If you're a passionate hospitality professional who loves people, thrives in a lively environment, and wants to be part of something special—we'd love to hear from you. MCG1