Are you a hands-on Chemist who enjoys problem solving, customer interaction and working with laboratory instrumentation?
Do you want a role that combines science, technical support, training and travel where no two days are the same?
Were supporting a global manufacturer of automated laboratory instrumentation who are looking to recruit a Technical Support Chemist to join their growing UK team.
Whats the role all about?
As a Technical Support Chemist, youll provide technical support, customer training and instrument installation support for laboratories across the UK, with occasional international travel.
This is a highly varied role combining laboratory science, troubleshooting, customer interaction and instrumentation support.
Youll work closely with customers to ensure instruments are installed, maintained and operating effectively, while also supporting method development and technical demonstrations.
Key responsibilities
Carry out onsite and virtual instrument installations and customer training
Provide technical troubleshooting support via phone and email
Support development of analytical methods and laboratory applications
Assist with instrument and software testing
Create customer documentation and user procedures
Support diagnostics, servicing and maintenance of instrumentation
Advise customers on instrumentation, methods and applications
Assist technical sales teams with demonstrations and customer support
Support conferences, exhibitions and technical events
Work on customer-focused technical projects and improvements
What youll need
To succeed in this role, youll bring:
Degree in Chemistry or a closely related scientific discipline
Strong analytical chemistry laboratory experience
Excellent communication and customer-facing skills
Ability to troubleshoot technical and scientific issues
A proactive and organised approach to work
Full UK driving licence and willingness to travel extensively across the UK
Desirable
Experience within water or wastewater laboratories
Familiarity with techniques such as:
BOD
COD
Metals analysis
Colorimetric nutrient analysis
Experience with flow analysers (FIA/SFA) or laboratory robotics
Experience supporting laboratory instrumentation or scientific equipment
About you
Youre technically minded, customer-focused and enjoy working in a role that combines science with practical problem solving.
Youll be:
A confident communicator
Comfortable working independently and as part of a team
Organised and adaptable
Happy travelling and working directly with customers
Passionate about delivering excellent technical support
Salary and benefits
Competitive salary
Company pension scheme
Training and development opportunities
Opportunity for UK and occasional international travel
Work with industry-leading laboratory instrumentation and technology
Interested?
If youre a Chemist looking for a varied technical role combining instrumentation, customer support and travel, wed love to hear from you.
Apply today or contact us for a confidential discussion.
Kingdom People are acting as an Employment Agency in relation to this vacancy.
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