Job Description
IMMEDIATE START | £12.60 PER HOUR | ONSITE | EXETER
Company Overview:
Our client is a well-established outsourcing and customer engagement specialist, supporting businesses across a range of sectors with tailored campaign delivery and relationship management solutions. They pride themselves on delivering results-driven services while maintaining a supportive and collaborative working environment.
Role Overview:
We are recruiting Customer Service & Sales Advisors for an immediate-start temporary assignment supporting an energy services campaign. This is a fully onsite role in Exeter where you will handle both inbound and outbound customer enquiries, delivering excellent service while proactively promoting relevant products and services.
This is a customer-focused role with a strong sales element, ideal for individuals who enjoy building rapport, identifying customer needs, and confidently discussing suitable solutions. Full training will be provided at the start of the assignment.
Responsibilities of the Customer Service & Sales Advisors:
* Handle inbound and outbound customer enquiries relating to energy services
* Provide clear, accurate and professional information tailored to customer needs
* Promote relevant products and services, identifying upselling and cross-selling opportunities
* Work towards individual and team sales and performance targets
* Update and maintain internal systems with accurate customer records
* Deliver a consistently high standard of customer service
Requirements of the Customer Service & Sales Advisors:
* Previous customer service experience, ideally within a contact centre environment
* Confidence handling both inbound and outbound calls
* Comfortable working towards sales targets in a performance-driven environment
* Strong communication skills with a professional telephone manner
* Good IT skills with the ability to navigate multiple systems efficiently
Benefits:
* Temporary contract with immediate start, subject to references and right to work checks
* £12.60 per hour plus accrued holiday pay
* Full training provided at the start of the assignment
* Supportive onsite team environment
* Monday to Friday working hours, 8.30am to 5.00pm
If you are available immediately and enjoy combining customer service with a proactive sales approach, we would love to hear from you.
Note on Sponsorship:
We regret to inform you that at this time, we are unable to offer sponsorship for work authorisation for this role. Therefore, candidates must possess valid authorisation to work in the UK without requiring visa sponsorship.
We are dedicated to fostering a diverse, equitable, and inclusive recruitment process. We actively seek to hire talented individuals from various backgrounds and ensure our practices are unbiased, evaluating every candidate based on their unique qualifications and potential.
Recruitment Consultant: Georgia Parkhouse
Ref: 11143