Senior National Account Manager - Grocery, (12 Month Fixed Term Contract)
Function: Sales Location:
LND, GB
Work Arrangement: Hybrid
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Position Title: Senior National Account Manager - 12 Month Fixed Term Contract
Location: Wimbledon
Reports to: Associate Director - Grocery & Discounters
Direct Reports: n/a
Scope / Brands: Manage the Clairol, Wella, Silvikrin and Shockwaves portfolio in 2 of the UK’s biggest Grocery retailers
ABOUT THE WELLA COMPANY
Together, WE enable individuals to look, feel, and be their true selves.
Wella Company is one of the world’s leading beauty companies, comprised of a family of iconic brands such as Wella Professionals, Clairol, OPI, Nioxin and ghd. With 6,000 employees globally, presence in over 100 countries, Wella Company and its brands enable consumers to look, feel, and be their true selves. As innovators in the hair and nail industry, Wella Company empowers its people to delight consumers, inspire beauty professionals, engage communities, and deliver sustainable growth to its stakeholders.
THE ROLE
The role of Senior National Account Manager is to lead account management of specified Grocery customers to build profitable sales growth by supporting the Head of Sales on our leading brands. As a dynamic business leader, you will drive new opportunities for Wella, developing and maintaining exceptional relationships with our retail partners across all relevant departments within the customer business. You will be a commercial expert who will help design the Retail Hair strategy, set ambitious growth plans for the Grocery channel, implement the plan from vision to execution, and have strong selling and negotiation skills to win in this channel.
KEY RESPONSIBILITIES
Business Planning
1. Understanding of customer objectives and direction
2. Plan, develop, agree and implement an annual Joint Business Plan with the specified customer, activating contingency plans when necessary.
3. Maximise commercial value of consumer insight data from Nielsen, Kantar, etc
4. Agree promotional forecast with Demand Planning to support the achievement of annual Forecasting Accuracy objectives
5. Agree monthly promotional support packages with customers including second sites, trade marketing and online support
Negotiation
6. Agree listings for all new products and brands as appropriate
7. Negotiate cost price changes with the customer as appropriate
8. Submit all cost price change paperwork to the account and internally in an accurate and timely manner
Forecasting/Supply Chain
9. Build contacts with the forecasting and supply chain teams within the customer to work together to manage the most cost-effective supply chain delivering all potential operational efficiencies
Financial responsibilities
10. Manage monthly, quarterly and annual sales forecasts and provide rationale to Head of Sales
11. Manage Gross to net controls to optimise profitability
12. Manage an investment plan to drive consumer awareness whilst maximising profitability
13. Deliver maximum consumer engagement from trade investment
14. Accurately prepare financial accrual requests and implement these with the Commercial team
15. Work with the customer and Customer Services to minimise receivables to achieve target Debtor days for the customer
16. Authorise all invoices for payment within 7 days of receipt or manage prompt agreement to amend or cancel invoices if raised in error by the customer
Relationships
17. Build relationships with the specified Grocery customers at all levels of customer business
18. Be the voice of the Grocery within Wella Retail Hair
19. Escalate appropriately on important issues or ones that cannot be resolved
YOUR PROFILE
20. Senior Account Management experience with extensive experience in Customer & Sales Management and leading negotiations
21. Advanced planning, monitoring and analytical skills & knowledge of supporting programs and platforms
22. Advanced experience of Consumer and Shopper Insights
23. Proficiency in budget planning and P&L management
24. Organises their own work and that of others, taking responsibility for the quality of all deliverables
25. Strong team player and collaborates easily with others, seen as a role model and creates a positive environment while remaining focused on priorities and tackling obstacles, keeping the team motivated and engaged
26. Communicates effectively and delivers impactful presentations. Communication & influencing will be second nature. Excellent written and verbal communication skills and can manage cross functional relationships
27. You will be committed to delivering results and strives to achieve stretch targets. A true change champion you will pioneer new ideas and approaches showing a strong sense of individual accountability and ability to work with autonomy
28. Have a flexible approach and adapts to challenges and changing priorities as required, comfortable making fast decisions balancing intuition and facts
WHAT WE OFFER
29. 25 days annual leave (+ additional day off for your birthday!)
30. 3 days personal leave for your own signification life events
31. 2 paid days off for volunteering/charity work
32. Optional Wella Pension Scheme
33. Optional Family Private Medical Insurance Cover
34. Income Protection
35. Life Insurance
36. Staff Discount (80% of all hair products, 40% OPI, 1 x 50% ghd)
37. EAP (Employee Assistance Programme)
38. Enhanced maternity, paternity, and adoption leave.
39. Gym Benefits