Job Description: Be Yourself - Be an Inspiration to Your Team - Be Leonardo
As an Operations Manager, you'll keep the hotel running smoothly and lead your team to ensure our guests have an exceptional experience. You'll work alongside the General Manager to oversee daily operations, enhance guest satisfaction, and motivate your team to exceed expectations. We seek someone with strong people skills, capable of inspiring their team to perform at their best.
Some of the perks include:
* Quarterly bonus scheme based on performance
* Enhanced pension plan
* Special rates on Leonardo Hotel rooms across the UK & Europe
* Recognition scheme with vouchers
* Meals on duty
* Talent referral bonus
* Team celebrations and awards events
* Access to pension, life assurance, and wellbeing support
* Training programmes with progression opportunities
As an Operations Manager, your responsibilities include:
* Supporting the team and undertaking Duty Manager shifts as needed
* Collaborating with the General Manager on brand initiatives
* Supporting new starter induction and guest care training
* Monitoring recruitment needs
* Driving business opportunities through local area knowledge
* Hosting engaging team activities with HR support
Why join us?
We value our colleagues and offer genuine development opportunities, including our High Potential Programme, designed to prepare Operations Managers for their first Hotel Manager role. The programme offers skills development, ILM certification, and IoH membership, supporting your career growth in hospitality.
Our Story
With over 270 hotels across the UK and Europe, we are a rapidly expanding hotel group. Join us during this exciting growth phase and build a successful career in hospitality!
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