Facilities Helpdesk Administrator- Romford Essex- 30k- Permanent Opportunity. Office Based
My client a leading Facilities and Maintenance Provider are currently recruiting for an experienced Helpdesk Administrator to join their team based in their Head Office based in Essex
This is a full time office based position- Monday to Friday 8.30-17.00
Duties
General Helpdesk Administration duties
PPM planning, releasing and allocating jobs
Monitor and progress PPM jobs
Content checking of engineer worksheets
Cross referencing of engineer worksheets for job numbers, signatures and dates
Renaming of worksheets adhering to a standard format naming convention
Ensure PPM KPI's are maintained at 100%
Zero cost jobs
Raising Purchase Orders
Arrange, monitor and progress subcontractor PPMs
Chase engineers and subcontractors for completion paperwork and file as directed
Issue the All Released PPM spreadsheet to client within four days of period end
Raise remedial jobs when required
Undertake reactive help desk training to become competent in order to cover when necessary
Follow protocol at all times
Cover all contracts as required during staff absences