Overview
Automotive experience essential
We’re supporting a market-leading organisation in their search for a Head of Data, Reporting & Insight, a senior role leading a key function within a growing, data-driven business.
This position will define and deliver a data strategy that ensures CRM systems become a single source of truth across complex ecosystems. You’ll be responsible for data governance, reporting frameworks, and actionable insight generation that drives smarter commercial and operational decision-making.
Key Responsibilities
* Define and lead CRM data strategy across multiple client environments.
* Oversee CRM data quality, governance, and integrity.
* Develop and roll out advanced Salesforce CRM Analytics and Tableau dashboards.
* Deliver monthly reporting and insight packs for internal and external stakeholders.
* Lead automation initiatives — moving from spreadsheets to data visualisation and AI-driven reporting.
* Provide insight that directly improves marketing effectiveness, sales performance, and customer experience.
* Ensure compliance with GDPR, information security, and client governance standards.
Qualifications
* Automotive experience essential.
* Proven expertise in CRM data strategy, governance, and reporting — ideally in Salesforce environments.
* Strong hands-on knowledge of Salesforce CRM Analytics and Tableau.
* Track record of translating complex data into clear, actionable commercial insight.
* Confident leader with experience managing data teams across functions.
* Deep understanding of GDPR, information security, and ethical data management.
What\'s in it for you?
* Salary of £80k-90k (DOE)
* 25 days holiday rising to 30 with each year of service
* Hybrid working
* Free parking
* Bonus Scheme
* Salary sacrifice scheme
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