Role: Production Assistant
Department: SMARTester
Reporting to: Customer Operations Manager
Works with: Production
Responsible for: Servicing, packing and performing quality checks on SMARTester devices
Job Type: 6-month Fixed Term Contract
Full Time – 37.5 Hours, Monday to Friday, 08:30 – 17:00
Salary: DOE
Role Purpose
The role exists to provide essential cover on a 6-month fixed-term basis, ensuring continuity of service during a period of staff absence.
You will directly support the team by maintaining the quality, reliability, and availability of devices that are critical to our customers work in the field. Within the team, this role contributes to delivering an efficient and safe operation by servicing and packing devices for dispatch, carrying out quality checks, and supporting administrative tasks such as stock counts and maintaining a clean, orderly workspace.
By upholding high standards of accuracy, safety, and teamwork, the role ensures that both the department can continue to deliver on our commitments effectively.
Success Factors
* Accuracy in servicing
* Quality checks are performed accurately and consistently to the standards that are set
* Strong attention to detail
* Strong organisational skills
* Ability to multi task and manage shifting customer priorities
* Adherence and implementation of best practices in a production environment
Competencies, Skills and Knowledge
* Good understanding of a production environment
* Comfortable working to deadlines and maintaining high standards
* Strong organisational skills and attention to detail
* Ability to maintain a professional attitude while working with a team
Key Duties/Responsibilities
* Servicing devices
* Preparing materials for shipments
* Performing stock checks
* Maintaining a clean and tidy environment
* Performing quality checks
SVI Benefits
We're committed to supporting our employees both personally and professionally. Our benefits package includes:
Competitive salary
· 25 days annual leave plus bank holidays, with an incremental increase based on length of service
· Workplace pension scheme with matched contributions up to 7.5%
· Income protection insurance
· Life assurance
· Medical cash plan to help with everyday healthcare costs
· Employee Assistance Programme (EAP), confidential support for personal and professional issues
· Charitable Giving Scheme
· Cycle to Work Scheme
· Home and Tech Scheme
Date Created / Last Updated: 08/09/2025
Job Types: Full-time, Temporary, Fixed term contract
Contract length: 6 months
Benefits:
* Company pension
* Cycle to work scheme
* Health & wellbeing programme
* Life insurance
* Sick pay
Education:
* GCSE or equivalent (preferred)
Experience:
* Production: 1 year (preferred)
Work authorisation:
* United Kingdom (required)
Work Location: In person
Reference ID: Production Assistant