Job Description
* Be first point of contact, answer calls politely quickly and efficiently, take messages, sort and distribute post, meet and greet visitors
* Ensure general housekeeping checks to all floors, kitchens are conducted to maintain a high level of cleanliness and ensure that full stocked kitchens and break out areas
* Communicate with cleaning contractor to ensure quality of cleaning at the Centre, routine checks to ensure classrooms are tidy
* Ordering stationery, office supplies, kitchen supplies, catering orders for Open and Induction days and guests’ visits
* Assist Customer Support team to set up for events held at the Centre such as Induction Days, Open Days, guest visits etc
* Assist with preparation for new courses start dates: packing equipment, accommodation check-in, etc
* Assist with Facilities Management – reporting faults, obtaining quotes where necessary, arranging for repairs/maintenance etc
* Coordinate internal post
* Any other tasks required by the Customer Support Team and other departments
Qualifications
* Previous Receptionist experience (essential)
* Outstanding communication and interpersonal skills, both written and verbal, to deal effectively with internal and external contacts, across all levels
* Significant experience in a customer service/customer facing role
* Basic computer skills and office software proficiency
* Ability to concentrate and work in a fast-paced environment.
* Ability to maintains stocks of supplies as needed
* Readily accepts changes and adjusts accordingly
* Be available to work on weekends when required
Additional Information
Salary £25,500 per annum
* Uniform will be provided for this role
* Hold a UK Driving Licence and have access to a vehicle
Benefits
* 25 days paid annual leave + 8 bank holidays (FTE)
* Pension scheme with enhanced employer contributions
* Private health care
* Enhanced Sick Pay
* Life assurance scheme
* Discounts with corporate partners
* Free on-site parking
* Access to state-of-the-art training facilities and resources
* Opportunity to work with a dynamic and supportive team