JOB SUMMARY
The Portsmouth Marriott Hotel is looking for a Night Supervisor to join
the Front Desk team!
We are looking for an enthusiastic Night Supervisor wanting to support
the smooth operation of the Front Desk during nighttime hours and play a key
role in ensuring exceptional service for every guest at the world leading
hospitality company Portsmouth Marriott Hotel. Located near famous
landmarks such as the Spinnaker Tower has a range of amenities including: Cast
Iron Bar & Grill, our signature restaurant and fitness
centre.
The Portsmouth Marriott Hotel provides exceptional, personal, and
friendly service whilst catering to a variety of guests.
At Portsmouth Marriott there is the opportunity to progress your career
in a supportive environment!
As the Night Supervisor you will…
* Provide warm, professional, and
efficient service to all guests.
* Oversee check‑in, check‑out, guest
accounts, reservations, and nightly front‑desk operations.
* Assist with guest enquiries, handle
internal and external calls, and ensure all guests feel welcomed and cared for.
* Support the Night Manager by guiding
the Night Team, maintaining a safe and secure environment, and ensuring smooth
overnight operations.
* Represent the hotel with confidence,
friendliness, and professionalism, consistently demonstrating the Marriott
values and brand standards.
A successful Night Supervisor is someone who is…
* A warm, people-oriented demeanour
* A team-first attitude
* Positive outlook and outgoing
personality
* Flexibility, problem-solving skills
and multi-tasking ability
* Knowledge of Opera is preferred but
not essential
* Serves as a role model to demonstrate
appropriate behaviours
* Ensures exceptional customer service
* Proactively meets the needs of the
hotel customers
In return for your hard work, the Night Supervisor will receive…
* Discounted stays at over
7,300 hotels worldwide!
* Discounted food & drink
in all our restaurants and bars
* Discounts for your friends
and family
* Free use of Leisure Club
facilities
* Wellness and mental health
programmes
* 20 Holiday days plus Bank
Holidays
* Double pay for bank holidays
* Gratuities
* World class training and
development
* Unlimited career
opportunities (internationally and locally)
* Half price cinema tickets
* Staff parties
* Free meal on shift
* Free car parking
* Service awards and
recognition gifts
Given the current climate, we operate a Covid-19 safe space, with all
correct PPE and social distancing rules followed, along with hotel and
departmental Covid-19 risk assessments in place. Thank you for taking the time
to consider this job vacancy, we look forward to reviewing your application.
Marriott International is an equal opportunity employer. We believe
in hiring a diverse workforce and sustaining an inclusive, people-first
culture. We are committed to non-discrimination
on any protected basis, such as disability and veteran status,
or any other basis covered under applicable law.