You will provide operational and strategic leadership to a substantial and diverse workforce comprising:
Two Band 6 Transport Managers
Two Team Leaders
Five Lead Drivers
Approximately 110 NHS drivers (including bank staff)
The service operates across depots in Farnborough, Reading, Slough, Guildford, Ashford and East Surrey, supporting NHS sites, GP practices and external partners.
You will play a central role in maintaining performance, quality, compliance and financial control across this complex network.
Are you an experienced operational leader with a passion for delivering high-quality, patient-focused services across complex healthcare systems?
Berkshire and Surrey Pathology Services (BSPS) Transport Services are seeking an enthusiastic, resilient and highly organised Transport Operations Manager to provide senior leadership across a large, multi-site, multi-Trust operation.
Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.
Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.
We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.
Key Responsibilities
Provide day-to-day leadership of the BSPS Transport Service
Contribute fully to the strategic and corporate leadership of the service
Deputise for the Head of Transport when required
Set, monitor and maintain high standards of operational performance
Ensure compliance with externally set standards, timescales and regulatory requirements
Lead recruitment, workforce planning and training across multiple Trusts
Oversee effective staff induction, mandatory training and ongoing development
Maintain accurate personnel records in line with Trust HR policies
Lead and support complex change programmes and service developments
Manage depot budgets, including overtime and fuel expenditure
Oversee contract management of courier services
Procure goods and services in line with financial governance processes
Chair cascade meetings and maintain strong internal communications
Build effective working relationships with NHS managers, GP surgeries, private providers and stakeholders
You will ensure a professional, responsive and seamless transport service that directly supports patient care pathways.
About You
Has significant experience managing large operational teams
Demonstrates strong people management across multi-site environments
Has experience of budget management and financial accountability
Is skilled in managing performance, quality standards and service delivery targets
Communicates effectively with staff at all levels, including handling complex or challenging situations
Has experience of contract management and supplier oversight
Understands NHS governance, HR frameworks and compliance requirements
You will be proactive, solution-focused and capable of balancing strategic priorities with operational demands.
If you are ready to take on a senior operational leadership role within a high-performing NHS service, we welcome your application.
Please refer to the Job Description and Person Specification for full details.
This advert closes on Thursday 26 Feb 2026
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