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Trainee terminal controller

Birmingham (West Midlands)
Internship
Maritime Transport
Controller
Posted: 10 September
Offer description

Overview

Permanent, full-time role for a Trainee Terminal Operative at the Traffic Park Rail Terminal in Hams Hall. Shifts are Monday to Friday on a weekly rotation of AM/PM shifts.


Responsibilities

* Face to face dealings with drivers, booking both loaded and empty units in and out of the terminal.
* Add train arrivals and departures to the system.
* Coordinate yard operations via two-way radio.
* Handle customer communications by telephone and email.
* Chase down units to rail to maximise train capacity and minimise empty wagons.
* Perform administrative checks to capture and correct mistakes before issuing credit notes.
* Liaise with the transport team.


Requirements

* IT literate and confident using computers in an office-based role.
* Confident communicator, both spoken and written.
* Hard working, highly organised and a team player.


Benefits

* Competitive salary
* Full training provided
* Opportunities to progress
* Annual salary review (discretionary)
* Annual bonus (discretionary)
* 25 days holiday plus 8 bank holidays from day 1
* Life assurance cover from day 1
* Group personal pension
* Employee assistance programme
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