Purpose of Role
The main purpose of the role is to provide an effective SafeGuarding Service which protects the University’s population, assets and reputation whilst underpinning its values and supporting its strategic objectives. We are also pivotal in delivering a strong care and support service to the University.
SafeGuarding operates 365 days a year and 24 hours a day and our SafeGuarding Officers are the first responders to any security and emergency incidents occurring on campus.
SafeGuarding Officers must be very approachable and always welcome direct contact with the various elements of our University Community.
SafeGuarding also manages the campus roadways and car parking and lost/found property.
This role involves a stable rotational working pattern, encompassing 12 hours shifts 0.5 FTE, a part time role, 2 shifts on 6 off and includes day shift then night shift which does include weekend working. Overtime opportunities are available.
Training – a comprehensive package of enhanced training is provided for successful applicants.
Key Duties & Responsibilities
Ensure a reliable, effective safeguarding service to meet the university requirements.
1. Provide high levels of professional pastoral care and support to the student population.
2. React as a first responder to emergency situations as necessary.
3. A SafeGuarding Officer’s priority when responding is to ensure the wellbeing of the individuals involved and to create an environment that helps to promote safety and reassurance.
4. A SafeGuarding Officer will work collaboratively with Student Wellbeing, the Chaplaincy and the Student Union and other relevant disciplines to ensure that the full spectrum of student support is available to all.
5. Adherence to University policies and procedures.
6. Participate in relevant initiatives in partnership with other services in the University.
7. Locking and unlocking University buildings including satellite locations as necessary.
8. Supporting Borders Campus events where necessary (e.g. graduations etc).
9. Patrolling University buildings and campus to protect the property of the University from crime.
10. Protecting the assets of the University against damage by fire, flood or other hazards and reporting possible breaches of Health and Safety procedures as required within SHIELD System.
11. Monitoring CCTV coverage and dealing appropriately with identified breaches of security.
12. Contacting and liaising with emergency services as necessary.
13. Supporting Students with replacement keys, recording details for charging purposes.
Perform weekly fire equipment checks.
14. Support and assist with the organising, carrying out and reporting of Fire Drills.
15. Providing support to JMSV Manager on security related issues as necessary.
Essential & Desirable Criteria
Essential
16. Demonstrable customer service skills
17. Computer literate
18. Advanced information handling skills both written and verbal
19. Full driving licence
20. Experience of communicating with a wide audience
21. Relevant similar experience in a support focussed disciplined environment
22. Ability to work as part of a team and act on own initiative
23. Courteous and helpful manner
24. Flexible approach to work
Desirable
25. Experience of using integrated CCTV systems
26. First Aid Certificate or be willing to undertake appropriate training to obtain certificate
27. Operate IT based access control systems in conjunction with integrated security management systems