Therapist | Watergate Bay Hotel – Swim Club
We’re here to share the joy of Watergate Bay for everyone, now and for the future.
That means doing everything we can to make sure our team, guests and planet stay happy through the moments we create and the impact we have.
Through proper hospitality, active relaxation and thoughtful experiences, we create the time and space for guests and teams to feel their best. Everything we do is rooted in warmth, confidence and care — with sustainability and community firmly at our heart.
Dedicated, loyal guests who love what we do. A committed team with a shared outlook. An attention to detail that pushes us to excel. A deep, instinctive care for the environment around us. It’s what sets Watergate Bay apart from other hotels and drives us to find extraordinary talent to join us.
Our Therapist role
As a Swim Club Therapist, you’ll deliver high quality treatments with our sustainably sourced, natural and ethical products, whilst creating a warm and attentive experience for every guest.
Reporting to our Swim Club Manager, you’ll have excellent communication skills and experience within a professional treatment environment.
You’ll also be a team-player with warmth and creativity, passionate about being part of a community that promotes a work-life balance, and an advocate for our Watergate Bay Hotel brand.
This is a part-time position offered on a zero-hours contract.
What you’ll be responsible for
Delivering a wide range of beauty treatments to the standards defined by the Swim Club Manager, within the period specified. To include, but not limited to:
* A range of massages (please note we have a massage limit of a maximum of 4 hours each day).
* A range of facials, manicures, pedicures, and any other treatments required.
You’ll also
Deliver a range of beauty treatments to the standards defined by the Swim Club Manager, within the period specified. To include, but not limited to:
* Discussing the treatment list with guests, giving professional advice where needed.
* Ensuring all customer feedback is passed on to the Swim Club manager.
* Helping to ensure a safe environment for both staff and guests and adhere to the hotel’s health and safety policy and procedures.
* Keeping treatment rooms clean and tidy, to the required standards, at all times.
* Ensuring all the utensils and equipment are sterilised after every treatment.
* Managing bookings effectively to ensure that any changes are taken into account, meeting the ever-changing needs of our guests.
What we’re looking for
* NVQ Level 3 in Beauty Therapy or an equivalent qualification such as BTEC or ITEC Level 3
* Additional qualifications in hot stone massage, reflexology, pregnancy massage, oncology massage or other holistic therapies are desirable but not essential
* A friendly, enthusiastic and approachable manner
* Strong communication and interpersonal skills
* Outstanding customer care and a genuine focus on guest experience
* Ability to maintain professionalism and discretion at all times
* Trustworthy with a high level of integrity
* Excellent attention to detail
* Reliable, accountable and punctual
* A natural multitasker who can manage competing priorities
* Self motivated with the ability to work independently and use initiative
Why us?
Watergate Bay is a place for connection, for freedom, for everyone. Join the team and you’ll be working on the shoreline of the Atlantic, where the ocean and its draw is a daily inspiration.
Every decision we make, every moment we create, is rooted in warmth, confidence, and care. We champion practices that protect our environment, support our people, and leave a positive mark for the future. Sustainability isn’t just an ambition—it’s at the heart of everything we do.
What we can offer in return
* A relaxed, professional place to work in a beautiful location – at one of the UK’s most striking beaches
* Team discounts on treatments in Swim Club
* A welcoming team, eager to support and encourage each other
* Excellent career prospects in an ever-expanding organisation
* Special rates for you and your friends and family to stay at the hotel
* Discounts for you and your friends and family at Zacry’s, The Beach Hut, and Living Space Restaurants.
* Team discount at our Cubs coffeeshops
* Team discounts at Shop on the Beach and other partner businesses
* Free surf lessons, surfboards and wetsuits hire from Wavehunters
* Team social events throughout the year
* Team assistance scheme – a dedicated helpline for support & advice on topics from mental health through to managing your finances
Our commitment to our staff is reflected in our exceptional working environment – one that promotes work-life balance, professional development, and a positive culture where everyone is heard and supported, always.
Alongside competitive salaries, we offer strong benefits, ongoing training and professional development opportunities, team socials and events through the year, discounted stays, and food & drink and activities.
Working at Watergate Bay Hotel isn’t just a job — it’s a chance to help create something that really matters. Now and for generations to come.
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